The Most Ridiculous Banning Ever. Ebay does not have sellers backs. | Selling

ri-32795 · 2025-04-26T21:52:12.534000Z

Okay, let me first off say that I have screenshots of everything that happend. This is how it goes. I was a seller on ebay for 6 years with no issues. I loved using ebay. I had an Iphone 13 Pro Max listed for roughly 1500$. A buyer, WHO JUST MADE A NEW ACCOUNT THAT DAY, NO NEED FEEDBACK FROM COLUMBIA, bought the iPhone just like that, no messages to confirm anything or any questions. So here I am thinking, red flag here, red flag there. Im gonna get on customer support with ebay and tell them about this buyer and how I feel like its a scam. Ebay tells me, "as long as you ship to that confirmed address, we have your back" So I shipped the item to Colombia. A week or so later, I get a message from the buyer saying that the iPhone is at post office, but its too far away for him to pick it up. Im thinking, hows that my problem? So I tell him to ship back the iphone for a refund. He refused to pick up the phone and a few more days pass. I get a message ebay saying im on hold for 1500$ because the item is not as described. Im thinking, he hasnt picked up the item to verify anything, this is ridiculous. So again, I get on customer support with ebay and explain my situation. Ebay sides with me in the dispute because of how ridiuclous this is. Ebay tells me, if he doesnt pick up the item, itll get sent back to me and buyer wont get his funds back. Im thinking great. Great customer support as always ebay. Another few days passes buy and I get an email from ebay saying that I owe them the funds from the iPhone because the buyer did a chargeback of "item not as described" to his bank, so they refunded him. Now ebay, who initially sided with me, who has its own fraud department with probably hundreds of lawyers, were coming after me for this. Ive dealt with so many customer service represenatives since then to get this sorted out with ebay not even being reasonable. They (ebay) wouldnt take the time to call the buyers bank and explain to them that its impossible for an item not as decribed, if the buyer never picked up the item. They wouldnt give me the name of his bank or a number to call and explain my case. I refused to pay ebay the money they say that I owe them outta principe. I didnt want to shop to Columbia, I told them how it was a new account made that day and all the red flags, but ebay insisted, "you ship to that confirmed address and we got your back". So my account is permantly resitricted because of this incident. And I was a heavy seller. The month previous to my account being restricted I had 2900$ in ebay fees that month alone. "ebay seller guarentee" is a joke. I did everything by the book and was a great seller, now ebay has put my name into collections and says i owe them 1500$ and suspended my account.

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The Most Ridiculous Banning Ever. Ebay does not have sellers backs. | Selling | eBay Canada EN