Title vs Description -- what if there was a typo in the title?
Summary: prd1982 initiated a discussion regarding potential issues caused by typos in product titles compared to descriptions. bestwebs responded but provided no additional information or content, leaving the discussion unresolved.
A buyer bought an item having only read the title -- they didn't look through the listing pics or the listing description. And didn't ask any questions before bidding.
However, there was a typo in the title. The text under the "Description" details the item correctly, and the pics show the correct item -- the pics match the "Description" and they match the pic of the item delivered to the buyer (but they don't match the listing title, due to the typo).
In a case like this, where there was a typo in the listing "Title", but the "Description" lists the correct details and the pics in the listing show the actual item.... Can the buyer demand a full refund?
They aren't willing to accept a partial refund. The item delivered to them match the pics and the "Description", but does the item have to match 100% to the everything in the listing (text, title, photo..)?
How are cases, like this one, where there's a discrepancy between the "Title" and "Description" handled??
bestwebs
·3 months ago