Tracked Packet International (Non-US) availability inconsistency | Selling

isamu.kun · 2025-12-09T20:01:02.485000Z

I want to preface this by saying this could 100% be a skill issue on my side, so please don't hesitate to call me out on it if it is! I've come across a possible issue regarding Tracked Packet International (Non-US). Back in August I had set up some shipping policies for European countries based on some manual checking of shipping rates on the Canada Post website. Based on previous international sales I had made I was able to determine if a Tracked Packet International (non-US) package would cost $50~ directly from Canada Post it'd end up costing around $16-18 through eBay labels, which I used as a basis for which countries in Europe I could reasonably ship to. In September I had one sale of an item (560g, 26cm x 11cm x 11cm) to the UK and was able to get the Tracked Packet Intl label for it, and a week or so later had another sale for a second copy of the same item to Norway however I didn't have the option for Tracked Packet Intl. At the time I figured maybe it had something to do with the removal of Tracked Packet - USA so I didn't think much about it, and ended up biting the bullet and getting the Expresspost Intl label through eBay (on this one I had charged fixed shipping of $40 and it ended up being $50~). Then in November had another sale to Norway; on this one I had my policy updated that the buyer pays calculated shipping and they had paid $26~ for Tracked Packet Intl' and still didn't have the ability to buy a Tracked Packet Intl through eBay so I got one directly through my Canada Post business account for about $20 more. I had recently done another pass on my shipping policies and noticed Tracked Packet Intl (non-US) was still able to be selected there, so it got me thinking. I went back and checked my European orders from September. Lo and behold I could actually select Tracked Packet International for the UK item when trying to re-print a label, but when I tried the same for the Norway packages I wasn't able to pick it still. When checking Canada Post's site today to get shipping quotes it still says Tracked Packet International is available to Norway, so I can't figure out why I can't select that as an option on eBay for a label. I know on the Canada Post site it mentions Tracked Packet Intl can go to 31 countries worldwide, and when I dug into it Norway wasn't on the list of countries. But if that's the case then why was I able to get a Tracked Packet Intl label to Norway directly through Canada Post? As I said, it's likely a skill issue on my side but it's got me scratching my head a bit. Even before EIS I didn't mind shipping stuff internationally if I can get the labels through eBay but I'd also like to minimize cases like my previous Norway sales where I'm needing to pay $10-20 extra out of pocket because a shipping service that should be available isn't. Ultimately if it means I need to take Norway, and possibly other countries, off my shippable countries list I will but I'd much rather keep them and be able to offer a cheaper shipping alternative to EIS if I can. Not opposed to EIS at all and love that it's an option, but I can't even begin to imagine how much more it'd cost buyers to use that instead of the $16 I could normally offer.

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Tracked Packet International (Non-US) availability inconsistency | Selling | eBay Canada EN