Trouble printing a CP label | Selling

a52split · 2025-03-14T01:03:21.395000Z

In the past few weeks, I've noticed many of my packages just stop tracking. Then after a week or so of no scans, the item is magically delivered. I have a couple that have never scanned as delivered, but since the buyer's haven't contacted me, I assume they were delivered without a scan.Earlier this week, I printed a label and noticed that the bar code is quite blurry. Instead of alternating between full black and bright white, there are grey areas between the black bars. When I hold the printed label to the bar code on my screen, there's no way it will scan. When I took the package to the Shoppers counter, my suspicion was confirmed. It would not scan.I've tried looking at printer settings to no avail. I've rotated the label. Increased the print quality. Switched to B&W image. No effect. I went back and printed a label from Nov and it printed perfectly! This is telling me it's not my printer. I also think this may be what was causing the missing tracking in previous weeks.In the attached photo, the bar code on the right is the one giving me trouble. The left bar code is the label from Nov. Both printed yesterday on the same printer.Has anyone looked at the bar codes on their labels to see if they are printing properly?

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Trouble printing a CP label | Selling | eBay Canada EN