We’re introducing automated positive feedback to put your business in the best light. | Selling

hansatrade · 2026-01-14T16:14:48.935000Z

Your effort should never go unnoticed—and we’ve made sure it won’t. Starting in March, we’ll provide automated feedback for eligible orders, giving you more opportunities to increase your feedback score. What’s changing Most transactions go smoothly, with sellers providing great service, but that hasn’t always been reflected in buyer feedback. Now, you’ll automatically receive feedback for successful transactions that meet all of these criteria:1. You shipped the order with tracking and it arrived on time2. The buyer hasn’t left feedback3. The buyer hasn’t reported any issuesIf a buyer decides to leave feedback, we’ll replace our automated message with their revised message. If the buyer returns the item or reports an issue, we’ll remove our automated feedback.You don’t need to take any action to benefit from automated feedback. You’ll start seeing this feedback appear in March.

Discussions

We’re introducing automated positive feedback to put your business in the best light. | Selling | eBay Canada EN