When did eBay start forcing 6-digit codes for local pickup? | Selling

ecgt · 2025-01-05T16:40:45.831000Z

We completed a local pickup for the first time in a month or so today. Most customers generally do not have QR codes with them, so in the past we marked items as picked up after they left. Today a customer arrived without the QR code, but we released the items to him as we normally do. Now we can't mark the items as picked up, as instead the system requires a 6-digit code. We subsequently contacted the buyer, who claims he doesn't have any codes and now he isn't respond to texts or emails. Gargage situation for us. Hopefully it doesn't lead to an INC claim. The QR codes have been around since 2020, but were always optional before now. We can't seem to find any evidence that this becoming mandatory was ever announced by eBay. Perhaps we missed the announcement? When did eBay start forcing 6-digit codes for local pickup? This is a major change to local pickup that eBay should have emailed impacted sellers about.Be advised that if you offer local pickup and haven't had one in a while make sure that you scan the QR code or get the 6-digit codes!

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When did eBay start forcing 6-digit codes for local pickup? | Selling | eBay Canada EN