Why is Ebay hiding the shipping price for Canadian listings to US buyers and vice versa?
Summary: naturelover55 raised a concern about eBay not displaying shipping costs for US listings, which requires buyers to click on each listing individually to see the price. chicweb and marnotom! joined the discussion, noting similar issues and asking about possible causes related to "eBay International Shipping." devon@ebay mentioned that the Product team is aware and working on a solution. chicweb also started a thread on another forum to gather more insights on the issue, emphasizing its impact on international sales.
I buy a lot of trading cards from the United States, and I usually search listings based off of what is the cheapest cost for item/shipping... Now when you look at all US listings it says "Shipping Not Specified From United States" under each listings... You literally have to physically click on each listing to see the shipping price.
I'm told this is the same for United States buyers looking at Canadian listings... This is going to completely wipe out any US sales if they can't easily see on the listing what the shipping price is?!?
Why is Ebay doing this?
For example:
chicweb
·3 weeks agoI've created a thread on the .com forum too
https://community.ebay.com/forum/selling-57920/topic/shipping-not-specified-on-sellers-using-eis-480528/
Just to have more eyes on this problem. This is sure affecting international sales for international sellers.
marnotom!
·3 weeks ago · EditedAre these listings where "eBay International Shipping" is offered as a shipping method, either exclusively or as a choice amongst other shipping methods?
Does the same thing occur when you go into the shipping details and change your shipping location to one other than the US or Canada?
chicweb
·3 weeks ago · EditedYes this is a problem. I've noticed this today.....
Very bad.
@devon@ebay are you aware of this bug/problem?
devon@ebay
Hi @chicweb ! Just so it is seen here on the CA forums, the Product team is aware of the issue and are rolling out a solution.
chicweb
·3 weeks agoThank you again devon@ebay.
From my test, I've seen this seems to be fixed now.