Won INR cases without tracking and positive feedback! | Selling

rocketscollectibles · 2024-02-23T18:14:20.362000Z

Follow up of this thread i made because a buyer opened cases but admitted it was 'by accident' into caseBuyer admitted false cases but not closing them - The eBay Canada CommunityI contacted support today and the agent was not cooperative at first. He made me sceptical and scared me a bit, as i was risking my first selling defect ever by asking ebay to step in a case. And INR cases without tracking... Was risky Anyway i pushed to explain the situation, did bring agent's attention to the buyer sentence admitting, i copy pasted previous agent discussion. I worked it. Took me around 15 minutes. But i got it! Cases closed in my favor!Hard to believe i won INR cases without tracking but here is the proof that if a buyer admit into messages that he received the packages or anything suggesting it, ebay will back you up. I won only because he said it was opened by 'accident', while it was clearly a lie as he opened 3 cases on 3 different listings. It was clear scams and i pushed buyer to do a mistake I very very highly suggest to word your replies in a way to scare when you suspect a false claim. They do mistakes, they back out, they second guess... It really often works!

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Won INR cases without tracking and positive feedback! | Selling | eBay Canada EN