Would you block this buyer?
Summary: musicyouneed shared an experience of a buyer cancelling a CD purchase after finding a cheaper option. They considered blocking the buyer due to potential future cancellations. sapphyres-designer-jewellery supports blocking for such reasons, while byto253 also agrees, citing poor buying behavior. flipistics felt blocking was unnecessary since the buyer was honest. marnotom! suggested the buyer might be inexperienced due to geographical differences. transtraders shared a similar incident and is contemplating blocking. Eventually, musicyouneed decided to block the buyer.
I had someone purchase a CD from me over the weekend. This morning before I shipped it out the buyer requested cancellation because he found it cheaper somewhere else. He has zero feedback. In future this buyer may do it again and it would have been to late to cancel. My feeling is I should block this buyer, what do you say?
hansatrade
·2 days agoI never ban for a cancellation. I truly appreciate if a buyer bothers to cancel. Others simply don't pay and block an item for 4 days. I automatically ban all dead bidders.
transtraders
·2 days agoI had a cancellation today as well, after I accepted their offer and answered their question, they cancelled stating "ordered by mistake". They have 193 feedback and are located in Canada.
Seems like a BS reason to cancel, I am leaning towards blocking them.
marnotom!
·3 days agoIs the buyer Canadian? If the buyer isn’t that experienced in purchasing from outside of their own country, it may be a comfort zone thing as well as price.
musicyouneed
OP3 days agoCanadian.
flipistics
·3 days agoI wouldn't block them. They were honest about why they wanted to cancel.
musicyouneed
OP3 days agoThanks, I just blocked.
byto253
·3 days agoI would, not a serious buyer. Infected with Amazon syndrome. Buy then return.
sapphyres-designer-jewellery
·3 days agoOur shop blocks anyone who cancels for such a silly reason, just to not have to deal with them doing it again.
I don't always block cancellations, mistakes happen, depends how I feel at the time.
C.