Your thoughts on this Shipping Issue | Selling

norbkman · 2025-06-17T12:10:34.942000Z

Over a month ago buyer from Florida purchases item from me. This Parcel, shipped by Canada Post with tracking is returned to my Ontario post office box as "insufficient address". I contact buyer who acknowledges they did not provide Apartment # in their ebay mailing information. Buyer corrects address and I re-ship ( albeit another shipping label at my expense ). Buyer now claims they did not receive parcel. Canada Post tracking number confirms delivery at address by USPS over a week ago. Any thoughts on the next steps on my part. Not sure if I can/should help buyer with this situation. Thanks.

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Your thoughts on this Shipping Issue | Selling | eBay Canada EN