Confusing or deceptive listings

Summary: A participant initiated a discussion about confusing or deceptive listings. flipistics and reallynicestamps both engaged in the conversation, although the content of their responses is not specified.

I notice that sellers are multi listing by advertising an item at a price where when the buyer selects the item the price increases to a premium price because they are advertising a cheaper product of a similar kind not displayed. This happened to me when I ordered a digital 8 inch wall clock in white as displayed and paid $11.89 with Paypal and received a pink 3 inch miniature round vintage childs clock. The advertised price as per picture and description was $11.89, however if you click onto the product itself price rockets to $30.99! I did not do that I selected Buy It Now but received the miniature pink clock which was actually $11.89. I find this confusing and a bit deceptive. Seller is claiming I selected the pink clock which is not correct.

raspberryrecords

631 View listings

Posted 7 months ago·Last reply 7 months ago

2 comments

reallynicestamps

·7 months ago

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This is nothing new and I fail to understand why eBay allows this kind of listing.

To have a listing with multiple sizes or multiple colours is one thing, but entirely different items ?

If nothing else if there is a price on a "variations" listing, the items should be the same price.

For this purchase, you have two choices.

You can ask the seller to cancel the order, since it is not what you wanted and you will not be paying for it.

You can pay, wait for the item to arrive, then open a Not As Described claim. The seller will be required to send you return shipping (if they want it back) and refund you (whether they want it back or not.

If the seller has any sense, they will cancel the order.

Personally I would be going for the first choice.

If you do not pay for the item, the seller can either cancel as you requested or after four days open an Unpaid Item Claim against you.

If they do, you will get a Strike against your account.

While many sellers have automatic Blocks against bidders with two or more Strikes, that's all that will happen and the Strike will wear off after 12 months.

flipistics

·7 months ago

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@raspberryrecords wrote:
I notice that sellers are multi listing by advertising an item at a price where when the buyer selects the item the price increases to a premium price because they are advertising a cheaper product of a similar kind not displayed. This happened to me when I ordered a digital 8 inch wall clock in white as displayed and paid $11.89 with Paypal and received a pink 3 inch miniature round vintage childs clock. The advertised price as per picture and description was $11.89, however if you click onto the product itself price rockets to $30.99! I did not do that I selected Buy It Now but received the miniature pink clock which was actually $11.89. I find this confusing and a bit deceptive. Seller is claiming I selected the pink clock which is not correct.

What does it show in your orders?