EBay Gobal Shipping, US to CAN.
Summary: The discussion revolves around the topic of eBay's Global Shipping Program, specifically focusing on shipments from the US to Canada. rbtsask initiated the conversation, which was joined by other participants including lady.stark, marnotom!, and femmefan1946. The participants shared their experiences and concerns regarding the efficiency and reliability of the shipping service. Although the specific details of their comments aren't provided, the engagement suggests general interest and queries about the shipping process and potential issues.
Canadian buyers beware ! Ebays Global Shipping program now uses DHL International courier for delivery in Canada, Be advised that they are charging brokerage fees that can be very exorbitant. In years of buying, usually smaller items from the US I have never had to pay such fees. You wont know what the fees are that DHL is going to charge till the item reaches the Global Shipping hub.Be ready for a big hit !!
ypdc_dennis
·6 months agoeBay's International Shipping program uses DHL and Ascendia to bring stuff across the border.
My last 4 purchases using eIS from USA, 2 gave me a choice of paying in advance or at the door (I selected in advance), 1 only allowed paying in advance and the other one only allowed paying on delivery. Not sure how that was decided, the items were all similar.
The pay in advance only had GST added at checkout, were taken across the border by Ascendia and then delivered by last mile couriers. The at the door shipment, was handled by DHL (with an option to pay online) had GST and a processing fee of just under $20.
-;-
femmefan1946
·6 months agoIn addition to the purchase price you will pay.
Shipping
Duty
Sales taxes
Customs brokerage fees/service fees.
Are these broken out on your invoice, or are you conflating them?
And the value of the item also makes a difference.
With CUSMA (formerly NAFTA) we pay import fees on imports valued over $150 and sales taxes on imports valued over $40.
With eIS * those import fees are charged upfront, before the seller even gets the shipping address.
Canada Post and CBSA has an agreement to ignore small, lowvalue imports when our duty -free allowance (de minimus) was only $20. Couriers legally never could. There is an archived thread over 5000 posts long complaining about this.
If your earlier sellers were using the postal system, you are quite likely never to have been charged.
It is very important to remember that eIS/GSP is a Seller Protection Program and was not set up to benefit buyer in any way.
*GSP was dropped a few years ago.The new service has slightly different rules, charges and services.
marnotom!
·6 months agomarnotom!
·6 months agorbtsask
OP6 months agoUS $. Its not really a lot of money. but it is 43% added to the cost of the item. Sure was not the deal I thought it was !
marnotom!
·6 months agoWas your item sent by DHL GlobalPost? If so, I think that US$15 charge is a flat fee that doesn’t vary according to the item’s value, like Canada Post’s C$10 charge, but unlike the charges UPS and FedEx levy.
lady.stark
·6 months agoI just checked a listing with the eBay International Shipping, and that phrase is in the shipping section:
So this is very different from what the Global Shipping program was before eIS. Good to know!
rbtsask
OP6 months agoYes. I should clarify, this was shipped via "eBay International Shipping" program.
Sure glad it wasn't a 150US item !!
rbtsask
OP6 months agoQUOTE"because any taxes/duty owed is always paid upfront when the purchase is made."
Seems not to be the case anymore.
I purchased a $35US item, $15US shipping and got hit with inexcess of $15 brokerage fees.
lady.stark
·6 months agoThat's strange... because any taxes/duty owed is always paid upfront when the purchase is made. You probably can fight it if you prove you already paid those fees.