topic Re: When replying to messages can only type 1 character at a time in Community & eBay Site Issues

When replying to messages can only type 1 character at a time

boyaape_4 — Sat, 12 Feb 2022 15:48:16 GMT

Whenever I try to type in the messages textbox I can only get 1 letter at a time, its super time-consuming, and now for me to send or reply to messages I need to type the message elsewhere and paste it in.

Has anyone else experienced this?

Re: When replying to messages can only type 1 character at a time

brettjet38 — Sat, 12 Feb 2022 17:02:30 GMT

Actually, this has been ongoing for months, I stopped using messages on my laptop, and now use the app. I am using Chrome.

I can send messages and type them fine, but as soon as I get a reply or a new message I cannot type more than a single character at a time, it's all "sticky", another eBay bug...

Re: When replying to messages can only type 1 character at a time

reallynicestamps — Sat, 12 Feb 2022 20:12:31 GMT

Write out your messages in a text document.

Cut and paste.

This assumes that the problem is only with eBay and not with your phone/pad/computer.

Re: When replying to messages can only type 1 character at a time

boyaape_4 — Sun, 13 Feb 2022 03:43:04 GMT

yeah i'm already doing that

Re: When replying to messages can only type 1 character at a time

femmefan1946 — Sun, 13 Feb 2022 06:01:20 GMT

Workarounds should not be necessary, but until the mistake is fixed at least we have them.

Sigh.

Re: When replying to messages can only type 1 character at a time

brettjet38 — Sun, 13 Feb 2022 20:48:06 GMT

"Workarounds" are unacceptable when you are "Paying" for a "service" from a "Provider" you become the paying customer...

Re: When replying to messages can only type 1 character at a time

eburtonlab — Tue, 15 Feb 2022 05:22:28 GMT

Are you using a browser add-on called Grammarly?

If so, try disabling it.

Re: When replying to messages can only type 1 character at a time

marnotom! — Tue, 15 Feb 2022 06:27:31 GMT

I can only type on character at a time, even when I touch type. My computer and phone go berserk if I try mashing my fingers down on their keyboards 🤪

Re: When replying to messages can only type 1 character at a time

brettjet38 — Wed, 02 Mar 2022 20:38:05 GMT

Hi Tyler

It's the Marketplace and I use Chrome, it happens in the "Messages" on the desktop version of the site this is the thread where I commented on the issue.

A few members have commented on the same thing, you can send a "new" message no problem, but if you get a reply, then you cannot reply.

You press a character, the character shows, but that's it you cannot type anything else no other character will show.

tyler@ebay

And, if any other members are having the same issue of responding to messages using the desktop/laptop of the ebay marketplace message system...

"Whenever I try to type in the messages textbox I can only get 1 letter at a time, its super time-consuming, and now for me to send or reply to messages I need to type the message elsewhere and paste it in."

Only one letter, then it sticks...

Re: When replying to messages can only type 1 character at a time

canada_goose_whisperer — Wed, 02 Mar 2022 21:13:57 GMT

For me it's on and off but I do experience this issue as well.

When I type a letter in the message field, the letter appears then the message box deselects itself so I can't type in it. I have to click inside the message box again in order to type the next letter.

I don't use the mobile app much, but for communicating with buyers it is a necessity if I don't want to spend an hour typing each individual letter on my laptop.

Re: When replying to messages can only type 1 character at a time

brettjet38 — Wed, 02 Mar 2022 21:58:44 GMT

Yes, that's it exactly...

Re: When replying to messages can only type 1 character at a time

eburtonlab — Fri, 08 Apr 2022 04:49:49 GMT

In the past, similar one-letter-at-a-time problems have been linked to using a Grammarly browser plug-in.

If you are using Grammarly or a similar grammar checking add-on, try disabling it.

Re: When replying to messages can only type 1 character at a time

avalanche2000 — Tue, 28 Mar 2023 22:46:43 GMT

I have the exact same problem. It shouldn't be too hard to fix. The last thing eBay sellers need is another way to waste time.

Re: When replying to messages can only type 1 character at a time

ca2014-roto — Tue, 20 Jun 2023 03:58:02 GMT

I turned Grammarly off and it works.

Thanks to everybody

Re: When replying to messages can only type 1 character at a time

majoza354 — Thu, 29 Jun 2023 21:52:26 GMT

This fixed it for me!

Thanks!!

Re: When replying to messages can only type 1 character at a time

black. — Tue, 16 Jul 2024 06:37:13 GMT

For me, that was the solution! Thanks!

Re: When replying to messages can only type 1 character at a time

fh991586 — Tue, 16 Jul 2024 13:54:58 GMT

Zombie thread

Re: When replying to messages can only type 1 character at a time

talmiior — Thu, 25 Jul 2024 20:06:36 GMT

worth keeping this corpse alive. Still helping people after all. It helped me 🙂

Re: When replying to messages can only type 1 character at a time

cherryblossom63 — Fri, 26 Jul 2024 19:21:14 GMT

omg, i thought it was just me.. yes yes yes.. what is going on?

Re: When replying to messages can only type 1 character at a time

reallynicestamps — Fri, 26 Jul 2024 23:57:12 GMT

Type your work into a text document.

Cut and paste.

ZOMBIE THREAD FROM 2022.

The problem with zombie threads is that the advice may be out of date and now incorrect.

It is also common to see that the correct advice was given in the thread, but ignored by more recent posters.

In this case, the solution was in Post #12.