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Canada Post: Potential delays for mail services to the US

eBay Employee
eBay Employee

Recently, Canada Post has advised its customers of customs delays affecting the delivery of mail to addresses in the US. As a result, sellers who are delivering mail or parcels to addresses located in the US may experience longer than normal delivery times.


For more information, view Canada Post’s Service Alert. Sellers who offer shipping to the US may wish to consider communicating this delay with buyers through either Messages or their item description.


Please note that eBay will automatically remove defects, adjust your late shipment rate, and remove feedback when we can determine through valid tracking that the defect, feedback, or late shipment was the direct result of systemic delays in shipping. Learn more about our defect removal guidelines.