We’re closely monitoring how new US tariffs and customs policy affect buying and selling on eBay.
From 3 April 2025, 12:01 AM EDT, Based on the most recent announcement, US buyers will be responsible for additional duties on most orders of more than $800; they may also be asked to provide personal information to facilitate the customs clearance of their orders.
eBay’s priority is to provide sellers with accurate and timely information to help them understand the impact of the new US Executive Orders and how to comply with new requirements. Therefore, to ensure a smooth a cross-border shipping experience, we strongly recommend sellers take the following actions:
- Ensure the item location for your listings is accurate
- Include accurate information on your customs declarations.
It’s important to note that shipments may experience delays due to US customs processing. In the event of customs delays, eBay will take steps to automatically remove defects and adjust your late shipment rate when valid tracking information indicates that these problems were caused by systemic shipping delays. Learn more about our defect removal guidelines.
Duties, import fees, and personal information are typically collected by shipping providers after the buyer has completed their purchase on eBay. These will be excluded from the prices displayed to buyers on eBay, but note that buyers are responsible for paying any duties on their orders. If you receive negative and/or neutral feedback from buyers related to customs delays or fees, we will take care of it for you. For more details, check out our feedback policy page.
You can continue monitoring the eBay Community for more information and updates as they arrive.
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