Announcements
cancel
Showing results for 
Search instead for 
Did you mean: 
Latest Announcements
Issue affecting listings with variations
Issue affecting listings with variations
Over the past few days, eBay Canada has become aware of an issue affecting listings with variations, also known as multi-SKU listings. As of today, se...
Over the past few days, eBay Canada has become aware of an issue affecting listings with variations, also known as multi-SKU listings.
Resolved: Problems generating labels through Shippo
Resolved: Problems generating labels through Shippo
Some members have reported issues with generating Canada Post shipping labels through Shippo. We're investigating the issue, and hope to have it resol...
Some members have reported issues with generating Canada Post shipping labels through Shippo.
eBay Seller Hub being rolled out to eBay.ca
eBay Seller Hub being rolled out to eBay.ca
Seller Hub is now being rolled out to eBay.ca. Free to use, Seller Hub offers you the tools, information, and insights you need to build and maintain ...
Seller Hub is now being rolled out to eBay.ca. Free to use, Seller Hub offers you the tools, information, and insights you need to build and maintain your business on eBay.
New Listing Requirements Are Expanding to Additional Categories
New Listing Requirements Are Expanding to Additional Categories
In the Spring 2018 Seller Update, we announced our transition to a product-based shopping experience, ensuring that your products show up on the site ...
In the Spring 2018 Seller Update, we announced our transition to a product-based shopping experience, ensuring that your products show up on the site the way today’s buyers expect. We also announced the first group of product lines for which sellers must associate their listings with the eBay catalog before the end of April.
eBay Seller Hub—Coming soon to eBay.ca
eBay Seller Hub—Coming soon to eBay.ca
As we announced in the Spring 2018 Seller Update, Canadian sellers will soon have an easier way to build and run their business on eBay.ca with Seller...
As we announced in the Spring 2018 Seller Update, Canadian sellers will soon have an easier way to build and run their business on eBay.ca with Seller Hub.
eBay Store Subscribers: Your Q2 Shipping Supplies Coupon
eBay Store Subscribers: Your Q2 Shipping Supplies Coupon
The Q2 2018 voucher code for eBay-branded shipping supplies will be emailed to qualifying Canadian eBay Store subscribers by April 3rd. These voucher ...
The Q2 2018 voucher code for eBay-branded shipping supplies will be emailed to qualifying Canadian eBay Store subscribers by April 3rd.
Promotions Manager Updates
Promotions Manager Updates
Recently, we made improvements to Promotions Manager, based on feedback from the seller community. You can now check or uncheck Include skipped items ...
Recently, we made improvements to Promotions Manager, based on feedback from the seller community.
Reminder: Canada Post rate changes
Reminder: Canada Post rate changes
In June 2017, we announced Canada Post's intention to discontinue their Light Packet USA and Light Packet International services on the eBay label pri...
In June 2017, we announced Canada Post's intention to discontinue their Light Packet USA and Light Packet International services on the eBay label printing platform.
eBay Store Subscribers: Your Q1 Shipping Supplies Coupon
eBay Store Subscribers: Your Q1 Shipping Supplies Coupon
The Q1 2018 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers by January 5th. Th...
The Q1 2018 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers by January 5th.
Update: Canada Post Light Packet
Update: Canada Post Light Packet
In June, we announced Canada Post’s decision to discontinue Light Packet USA and Light Packet International services on the eBay label printing platfo...
In June, we announced Canada Post’s decision to discontinue Light Packet USA and Light Packet International services on the eBay label printing platform.
Watermark Removal Policy Update
Watermark Removal Policy Update
In September, as part of our Fall Seller Release, we announced that listings with watermarked images would be removed from eBay search results beginni...
In September, as part of our Fall Seller Release, we announced that listings with watermarked images would be removed from eBay search results beginning on March 1, 2018.
Update: Changes to the Markdown Tool
Update: Changes to the Markdown Tool
As we announced in our 2017 Fall Seller Update, as well as in an earlier reminder, Canadian sellers are beginning to see the new Markdown Manager expe...
Read answers to the most common questions about the new Markdown Manager experience.
Promoted Listings Now Available
Promoted Listings Now Available
You may have already heard about Promoted Listings—which is now available on the eBay Canada site—and some of you are not only already using it, but r...
You may have already heard about Promoted Listings—which is now available on the eBay Canada site.
Reminder: Improved Markdown Tool for eBay Canada
Reminder: Improved Markdown Tool for eBay Canada
Over the coming weeks, Canadian sellers will start to see the new Markdown Manager experience on eBay.ca. As first announced in the Fall Seller Releas...
Over the coming weeks, Canadian sellers will start to see the new Markdown Manager experience on eBay.ca.
Updating Pricing for Motors Advanced Listing Upgrades
Updating Pricing for Motors Advanced Listing Upgrades
Starting Monday November 13th 2017, the cost for some Motors advanced listing upgrades on the eBay Canada site will change in order to align with corr...
Starting Monday November 13th 2017, the cost for some Motors advanced listing upgrades on the eBay Canada site will change in order to align with corresponding fees on eBay Motors US.
Announcing the 2017 eBay Canada Entrepreneur of the Year Award
Announcing the 2017 eBay Canada Entrepreneur of the Year Award
We’re thrilled to announce the winners of eBay Canada’s annual Entrepreneur of the Year Awards. Now in its 13th year, this program recognizes Canadian...
We’re thrilled to announce the winners of eBay Canada’s annual Entrepreneur of the Year Awards.
eBay Store Subscribers: Your Q4 Shipping Supplies Coupon
eBay Store Subscribers: Your Q4 Shipping Supplies Coupon
The Q4 2017 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers during the week of...
The Q4 2017 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers during the week of October 1st.
Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User Agreement.
2017 Fall Seller Update
2017 Fall Seller Update
In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your lis...
In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your listings visibility on eBay.
Message From Scott Cutler, Head of eBay Americas
Message From Scott Cutler, Head of eBay Americas
To our eBay Seller Community, It’s been 24 hours since I moved into my new role as head of the Americas at eBay and I couldn’t be more excited about t...
It’s been 24 hours since I moved into my new role as head of the Americas at eBay and I couldn’t be more excited about the opportunities ahead for all of us.
Scott Cutler Appointed as Senior Vice President of the eBay Americas Business
Scott Cutler Appointed as Senior Vice President of the eBay Americas Business
To our valued Sellers, Today we announced some important regional leadership changes in our Marketplaces business and I want to take a moment to conne...
Today we announced some important regional leadership changes in our Marketplaces business and I want to take a moment to connect with all of you.
Issues Inducting Parcels at Canada Post Outlets
Issues Inducting Parcels at Canada Post Outlets
Update: eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post shipping labels. For more details, review Canad...
Update: eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post shipping labels. For more details, review Canada Post’s announcement.
eBay Store Subscribers: Your Q3 Shipping Supplies Coupon
eBay Store Subscribers: Your Q3 Shipping Supplies Coupon
The Q3 2017 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers during the week of...
The Q3 2017 voucher codes for eBay-branded shipping supplies discounts will be emailed to qualified Canadian eBay Store subscribers during the week of July 3rd.
Shipping Labels: Transitioning from PayPal to Shippo
Shipping Labels: Transitioning from PayPal to Shippo
As of today, selecting the Print shipping label link on eBay.ca will now direct you to Shippo to set up your Shippo account and print your discounted ...
As of today, selecting the Print shipping label link on eBay.ca will now direct you to Shippo to set up your Shippo account and print your discounted Canada Post labels. eBay’s label printing platform on PayPal is no longer available.
Canada Post Light Packet Services to be Discontinued
Canada Post Light Packet Services to be Discontinued
Canada Post has recently communicated to eBay that it will discontinue offering Light Packet USA and Light Packet International services to eBay label...
Canada Post has recently communicated to eBay that it will discontinue offering Light Packet USA and Light Packet International services to eBay label printing platforms.
Summer Seller Release: Webinar Replay
Summer Seller Release: Webinar Replay
Recently, eBay Canada hosted a webinar and open Q&A session on some of the highlights and changes announced in the Summer Seller Release. If you would...
Recently, eBay Canada hosted a webinar and open Q&A session on some of the highlights and changes announced in the Summer Seller Release.
Updates to the User Privacy Notice
Updates to the User Privacy Notice
Updates to the User Privacy Notice (formerly known as Privacy Policy) were posted on www.ebay.ca on June 2, 2017. The updated User Privacy Notice is e...
Updates to the User Privacy Notice (formerly known as Privacy Policy) were posted on www.ebay.ca on June 2, 2017.
Resolved: Issue with PayPal Shipping Label Printing
Resolved: Issue with PayPal Shipping Label Printing
The issue with PayPal shipping label printing has now been resolved. PayPal released a fix to the shipping labels flow yesterday afternoon, and the se...
The issue with PayPal shipping label printing has now been resolved.
Issue with PayPal Shipping Label Printing
Issue with PayPal Shipping Label Printing
The eBay Canada team is aware of issues with shipping label printing on the PayPal platform:' PayPal recently introduced a new step in the shipping la...
Lower Final Value Fees in the Guitars and Basses Category
Lower Final Value Fees in the Guitars and Basses Category
Have you heard? As of today, eBay is lowering final value fees and offering zero insertion fees on all guitars and related accessories listed in the M...