Answer Centre

Resolved! Question for Canadian sellers selling to US & shipping via CP items made in US

I stopped shipping all my items to the US since the de minimus went to zero at the end of August. I do however have items made in the USA & am wondering a.) Can we ship these thru Canada Post (eBay labels) & b.) Are there any extra charges at CP for ...

EIS question from a Canadian seller

I've been enrolled in EIS and I'm a bit confused about how it works as a Canadian seller. I deal mostly in postage stamp collections, ranging from single stamps to larger lot collections. My shipping ranges from simple letter envelopes with no tracki...

Ebay and postal issues Again?

Sold an item to a US buyer, go to print the label and get this message - *****Canada Post workers are currently on rotating strikes. To avoid delays in delivery, we encourage you to consider a shipping service from an alternative carrier.. Due to cha...

Store Shipping Coupons

Maybe i am just somehow missing them but I do not see my quartly coupons, Normally I can leave the boxes i want in the cart and they add the coupon. I am missing something or they really slow to roll out?

International shipping hub Mississauga

Does anyone know if we are able to personally drop off our packages at the Mississauga international hub? I had no idea I was enrolled until today. I even opted out but I guess it doesn't matter.I'm so close that there is absolutely no point in sendi...

eIS how does this work?

I have been enrolled into the eIS program and I am excited to use it!However, the information I have found on how to use it as a seller and how to implement it is very minimal. I tried to figure it out today, I looked all over the seller options from...

i was recently charged an exorbitant shipping charge over the original shipping label purchased

shipping bicycle for original price of $97. charged an additional $432 for shipping. help

Third party logistics company which eBay doesn't track in their system.

I’m a seller on eBay, and most of my orders are shipped through my own carrier, which eBay doesn’t track. As a result, my account has been restricted under MC011. Although the orders have been successfully delivered, eBay still shows them as "in tran...

When is ebay going to put Canada Post labels back up

Canda Post is now functioning somewhat. Packages are being accepted. Why doesn't Ebay put the Canada Post labels back up?

Canada postal strike

Bought item on Oct. 07/25 and paid shipping. eBay won't ship item due to postal strike. Is a shipping refund in order or do i wait until eBay decides to resume shipping through its international shipping platform to Canada?

International Shipping Hub

Who pays for the shipping to get a sold item to the international shipping hub?

Comic book created and owned in United States but printed in Canada an American or Canadian product?

Everything is owned and created in United States put the printing is outsourced to a Canadian Company. The printed product is then shipped back to U.S. and then sent back into Canada to sell.

damaged item

hi please note that today i receive it , when i open the cartoon box ,i find it totally damaged, Im disappointed for that.please send me the good one or return back my money.after contacting the saller agreed for return an drfund the full ammount icl...

How do I get eBay to stop showing me items that are shipped from the United States?

Is there a way to filter out orders that are shipped from the United States to Canada?

I ordered as pre order and it never came.

It's been a year and now I can't even speak to eBay because an AI takes over. What can I do?

Question about International shipping hub

Sent my first package through the hub to Germany. Buyer recieved a notice the next day that it had been delivered. Sent me a frantic message as they had NOT recieved it. I assured them it was still on the way and had just arrived at the shipping hub....

Can I talk to a live agent on eBay

I have tried to speak to an agent at eBay as I have an issue that cannot be solved with the automatic replies. Cannot find a single phone number after one hour search. Does anyone have a phone number for Customer Support ? Thanks in advanceAngel Diez...

Trying to buy from UKWhen I click BUY message says seller cannot ship to Canada. She says ask eBay

What should be done so that I can receive purchase in Canada from UK seller?

Is there importation fees for a kids cotton sweater being shipped from Canada to USA?

I have a buyer wanting to purchase a kids cotton blend hoodie sweater and has asked if and is being told by ebay that there will be importation fees. They would like me to find out if this is true and how much they will be charged? Where do I find th...

MY EBAY ITEMS FOR SALE

JUST A NOTE TO ANY BUYERS ON EBAY OF USA AND CANADA FOR ALL MY LISTINGS I WILL USE PUROLATOR AS MY SHIIPING CARRIER FOR MY ALL MY EBAY ITEMS LISTED UNDER ROSEROSE216 BEFORE PAYING THE ITEM PLEASE PROVIDE MY YOUR POSTAL CODE OR SHIPPING ADDRESS TO FIN...

How do you generate a report in CSV format of active listings? Keep getting "missing condition" erro

Trying to create a report in CSV file format through Seller Hub of active listings. Tried using Grok but I still get hung up on "missing condition details required (0)" when I try and download report. Any assistance is appreciated - thanks

eBay International Hub shipped my item with Asendia/USPS the same day Canada Post went on strike

Hello! I’m in an extremely frustrating predicament and I’m not sure what’s going to happen now. I’m located in Canada and have had multiple packages shipped from the Hub over the past couple weeks that have all been assigned to DHL. Fantastic! Howeve...

Combined shipping not working

So combined shipping is not being calculated. The shipping rule is not working

If I have an auction and it has bids can I cancel before 12 hours without a penalty

Canceling and auction

Can i Cancel an auction

Shipping Canada to US since August 29th

Hi friends , I would just lke to know from a Canadian seller , have you shipped anything to the US since Aug 29 th ? say it was one item , shipped by UPS valued at 100 dollars . what was the process and who paid the tariff ? I just dont know if it is...

eBay MBG not honored and closed my case and appeal in very short time.

My item was delivered to a community mail box in a completely different postal code. The tracking provided by eBay is a Pitney Bowes tracking number and shows as an invalid tracking number for Canada Post. I opened the claim "item didn't arrive" expl...

How do I get in touch with ebay customer service

I received notification that the packages that I bought cannot be shipped or delivered to me. Because it did not pass inspection from the international hub. I have tried contacting the seller several times with no response.I would like my refund.How ...