Hi Colleen:
Buyer in question is a psycho - dealt with her myself once.
Make sure you BBL her - and fast, lest she knocks on your door.
Check her feedback left for others, she gets a real joy out of bombing people and likes to drag her negs out weeks at a time and 1 star you across the board.
I wonder why she's never been slapped for feedback abuse....even some of her positives have remarks like "things went wrong but seller fixed them" type of things.
Other sources have said she likes to use the ol' I'm not entirely happy what are you going to do about it routine much more now that sellers can't neg back.
No matter how you slice it she just has too many "bad experiences".

I am the guardian of my children and their future. It is for this reason that I scrapbook.