1s and 2s during the postal disruption

I had read a mesaage from Ebay that they were going to takes steps to protect Canadaian sellers from 1s+2s regarding shipping times during the recent Canada Post labour disruption.I notice that I was given a 1 for delivery time recently,although I can't be sure it was a result of the strike,but since Ive never had a 1or 2 since this process was implemented I can only assume it was.


Any advice on which way I should at least try and pursue this?


Thanks in advance


jesse

Message 1 of 2
latest reply
1 REPLY 1

1s and 2s during the postal disruption

" they were going to takes steps to protect Canadaian sellers from 1s+2s regarding shipping times during the recent Canada Post labour disruption"


 


Not quite.


 


In fact eBay has been pretty clear that they will NOT generally interfere with negative feedback or low DSRs left as a result of the recent postal labour dispute as they have no way of knowing if the negative feedback and low DSRs are caused by the seller or the postal delay.


 


What eBay stated is that they will consider adjusting standards in individual cases where necessary if a seller Performance Standard was lowered as a result of the negative feedback and low DSRs.


 


If your Performance Standard has been lowered as a result of the strike, you should contact Customer Support (link on top of the page) for help.  If your Performance Standard was not affected, nothing will be done.

Message 2 of 2
latest reply