i don't understand this??? if he bid on exactly what was described, why should he win? when i was speaking to a paypal rep a while back, they didn't give any indication that the buyer wins unless there really IS a discrepancy in the listing??? they'll have to actually go in and look for the discrepancy that the buyer is claiming...its not automatic???
PayPal doesn't really care whether or not the item is as described. They aren't going to take the time to make a ruling on each and every case that comes before them. They will tell him to return it...and provided he does so with tracking they will refund him in full (including his original shipping charge). In reality a customer could send back an empty envelope, with tracking, and PayPal will refund them.
Don't shoot the messenger. 😉
PayPal doesn't really care whether or not the item is as described. They aren't going to take the time to make a ruling on each and every case that comes before them. They will tell him to return it...and provided he does so with tracking they will refund him in full (including his original shipping charge). In reality a customer could send back an empty envelope, with tracking, and PayPal will refund them.
Don't shoot the messenger. 😉
Recped...a 5.0 for a Cap America 1 even restored is rare to say the least. The highest graded is only 8.0...this is a comic that was published in 1941. The 8.0 would presently sell for upward of $200,000.
I understand it's rare but grading has nothing to do with rarity unless comic grading is considerably different from grading systems used in other collectibles (records are the one I'm familiar with). Looking at the CGC site the grading scale goes from .5 to 10, the way they display the grading makes it appear as though anything 2.0 and below is pure junk which puts a 5.0 at the lower end of the scale. No grading system is perfect which is why if the grading is significantly below the top level the actual defects should be specified at least in general terms all the more so when you are dealing with an item which is known to be of high value.
So if I refund, even if he covers the cost of shipping back to me I'll be out at least $300...???
I explained previously that if you move quickly you can get refunds of all your fees with the exception of the initial listing fee and the original shipping costs. You're not dealing with a newbie that you can bully, the buyer could make this a VERY expensive experience for you.
Now this invites people to write and ask for further details and gives me the opertunity to 'sell' the comic. Over fifty buyers asked for a description, 'before' the auction ended.
To me it simply invites trouble, even if you provide accurate information the fact that it's not in the listing means that you can't refer to it in case of a dispute.
Your buyer is very serious, they buy a lot and spend BIG money on rare items, looks like buyer disappointment rather than buyer remorse.
PayPal doesn't really care whether or not the item is as described.
Actually they do care but in this case buyer simply says "item had x defect not mentioned in listing", 99 times out of 100 PayPal will agree. You could be in a worse situation if the buyer simply does a chargeback via his credit card company, he might get to keep the comic AND get his money back.
I do have some sympathy for you, the buyer may be somewhat unjustified in his claims but it would really be sad to have a total loss because you stand your ground.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
I understand it's rare but grading has nothing to do with rarity unless comic grading is considerably different from grading systems used in other collectibles (records are the one I'm familiar with). Looking at the CGC site the grading scale goes from .5 to 10, the way they display the grading makes it appear as though anything 2.0 and below is pure junk which puts a 5.0 at the lower end of the scale. No grading system is perfect which is why if the grading is significantly below the top level the actual defects should be specified at least in general terms all the more so when you are dealing with an item which is known to be of high value.
So if I refund, even if he covers the cost of shipping back to me I'll be out at least $300...???
I explained previously that if you move quickly you can get refunds of all your fees with the exception of the initial listing fee and the original shipping costs. You're not dealing with a newbie that you can bully, the buyer could make this a VERY expensive experience for you.
Now this invites people to write and ask for further details and gives me the opertunity to 'sell' the comic. Over fifty buyers asked for a description, 'before' the auction ended.
To me it simply invites trouble, even if you provide accurate information the fact that it's not in the listing means that you can't refer to it in case of a dispute.
Your buyer is very serious, they buy a lot and spend BIG money on rare items, looks like buyer disappointment rather than buyer remorse.
PayPal doesn't really care whether or not the item is as described.
Actually they do care but in this case buyer simply says "item had x defect not mentioned in listing", 99 times out of 100 PayPal will agree. You could be in a worse situation if the buyer simply does a chargeback via his credit card company, he might get to keep the comic AND get his money back.
I do have some sympathy for you, the buyer may be somewhat unjustified in his claims but it would really be sad to have a total loss because you stand your ground.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
so if we the seller do everything on our end to describe the item exactly
Problem in this case is that the seller did not do "everything", a simple grading is probably fine for a $20 item but not for a $4000 item.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Problem in this case is that the seller did not do "everything", a simple grading is probably fine for a $20 item but not for a $4000 item.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Paul,
I'm in no way supporting the fact that PayPal has this "money-back regardless" policy...I'm just explaining it to you as I know it to be. I do not endorse it in any way whatsoever...but I have been burned by it in the past.
Monique, if your correct whats to stop me from buying that $400 statue you have listed. I could then ask after I've bought it what color the LED lights are, because thats not listed.
Sadly, this HAS happened to me in the past with a buyer from Puerto Rico. It cost me $300 to ship two large fountains to them via UPS. They were unhappy with their purchase and returned one without proper packaging or insurance. It was garbage when it arrived here so I refused to refund them. After a PayPal dispute during which they showed P.O.D. for the ONE fountain, PayPal refunded THEIR ENTIRE ORIGINAL PAYMENT which covered two fountains (one which they still have) PLUS thier original $300 shipping fee.
In no way, shape or form do I support this PayPal policy. I'm providing you with this information so you can take the appropriate steps in order to protect yourself...period. It is time to cover your butt and minimize your loses.
As I said before...don't shoot the messenger.
I'm in no way supporting the fact that PayPal has this "money-back regardless" policy...I'm just explaining it to you as I know it to be. I do not endorse it in any way whatsoever...but I have been burned by it in the past.
Monique, if your correct whats to stop me from buying that $400 statue you have listed. I could then ask after I've bought it what color the LED lights are, because thats not listed.
Sadly, this HAS happened to me in the past with a buyer from Puerto Rico. It cost me $300 to ship two large fountains to them via UPS. They were unhappy with their purchase and returned one without proper packaging or insurance. It was garbage when it arrived here so I refused to refund them. After a PayPal dispute during which they showed P.O.D. for the ONE fountain, PayPal refunded THEIR ENTIRE ORIGINAL PAYMENT which covered two fountains (one which they still have) PLUS thier original $300 shipping fee.
In no way, shape or form do I support this PayPal policy. I'm providing you with this information so you can take the appropriate steps in order to protect yourself...period. It is time to cover your butt and minimize your loses.
As I said before...don't shoot the messenger.
Hey...if you would prefer it...I can blow smoke up your butt and tell you to stick to your position knowing you stand to lose $4500.
Recped...yep it's very different. A 2.0 of the right comic ie Action # 1 can bring as much as $90,000, becaus eof the rarity. The comic sold is the joint 5th most collectable along with Batman # 1. So it has everything to do with rarity and desirability.
Paul you are misunderstanding what I said, the value of an item obviously depends greatly on it's rarity but if you are grading an item only the condition matters. A $2 comic in medium condition should be graded exactly the same as a $2,000 comic in the same condition. Anything else would make the grading system useless.
You know what, I'll stand my ground, go for the total loss.
If that's not sarcasm it sounds like a good plan, hope you get what you want.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Paul you are misunderstanding what I said, the value of an item obviously depends greatly on it's rarity but if you are grading an item only the condition matters. A $2 comic in medium condition should be graded exactly the same as a $2,000 comic in the same condition. Anything else would make the grading system useless.
You know what, I'll stand my ground, go for the total loss.
If that's not sarcasm it sounds like a good plan, hope you get what you want.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
You need to learn full disclosure in item listings. On everything but especially on expensive items. Relying on generic listings and having buyers email you for particulars is foolish and only asking for trouble. You have no details about the items in your listings other than the grade. That's a bad listing no matter what the item or the value was.
I'm sorry but that's a bad approach to sales. Your time to 'sell' them is in the listing. Think of it as an ad in a magazine. Tell them everything they need to know about the thing, especially flaws. The sellers, both big and small that don't do that run into trouble and there's not much there to back them.
All relevant information about an item needs to be detailed in the item listing for buyers to read. Yes we all have problems with stupid buyers who don't read much less understand what they're reading but it's still your responsibility to put it there.
Based on your listing I wouldn't buy anything from you. I want to know details about what I'm buying before I'll take the time to email a seller if I feel I need/want to. No details immediately gets me to hit the back button. You don't even have good close up shots or scans of the comic.
Do you care that I won't buy from you? Probably not and that's fine but think about it another way. I'm sure I'm not the only one who thinks this way. You say you got 50 inquiries about the item. How many other people looked at it and hit the back button because it had no details? You'll never know. Buyers can look at it many ways. You don't know what you're talking about so you have no details/specifics in the listing or you're trying to hide something so you put no details/specifics in the listing.
Think about it.
When you find doing what's right hard to do - you've got a problem.
I'm sorry but that's a bad approach to sales. Your time to 'sell' them is in the listing. Think of it as an ad in a magazine. Tell them everything they need to know about the thing, especially flaws. The sellers, both big and small that don't do that run into trouble and there's not much there to back them.
All relevant information about an item needs to be detailed in the item listing for buyers to read. Yes we all have problems with stupid buyers who don't read much less understand what they're reading but it's still your responsibility to put it there.
Based on your listing I wouldn't buy anything from you. I want to know details about what I'm buying before I'll take the time to email a seller if I feel I need/want to. No details immediately gets me to hit the back button. You don't even have good close up shots or scans of the comic.
Do you care that I won't buy from you? Probably not and that's fine but think about it another way. I'm sure I'm not the only one who thinks this way. You say you got 50 inquiries about the item. How many other people looked at it and hit the back button because it had no details? You'll never know. Buyers can look at it many ways. You don't know what you're talking about so you have no details/specifics in the listing or you're trying to hide something so you put no details/specifics in the listing.
Think about it.
When you find doing what's right hard to do - you've got a problem.
