eBay

musicyouneed · ‎03-24-2016

Up till now, if you listed on .ca or .com and offered shipping to international locations such as the UK or Japan or Australia, they could see your listing on their ebay site. About 10% of my buyers are international.

I was now reading some of the changes and it looks like even if you offer international shipping unless you pay for extra exposure buyers won't see it. I have attached the info and provided a link. I guess my days selling on ebay are numbered.

http://pages.ebay.ca/sellerinformation/list-in-cad/multiple-sites.html

skylarstuff · ‎03-24-2016

Yes that is what it reads, I too am surprised about this change. I get a lot of international customers and have never selected the extra visibility.

cumos55 · ‎03-24-2016

A lot of international customers do their shopping on eBay.com.

And.. even if a seller does not ship outside the US, the customer will buy and have it shipped to a US address....

and then shipped to their location outside the US.

zee-chan-jpn-books · ‎03-24-2016

If that's really what's gonna happen (international buyers won't see my listings unless I pay extra) then eBay is shooting itself in its foot. If I don't sell the item then eBay doesn't get any FVF, period.

I would say about 30% of my sales goes to international buyers (majority of them in Europe) and I never paid for the extra exposure.

ypdc_dennis · ‎03-24-2016

@zee-chan-jpn-books wrote:
If that's really what's gonna happen (international buyers won't see my listings unless I pay extra) then eBay is shooting itself in its foot. If I don't sell the item then eBay doesn't get any FVF, period.

I would say about 30% of my sales goes to international buyers (majority of them in Europe) and I never paid for the extra exposure.

Sort of clear as mud. Not all categories are eligible.

If listed on US/CA the feature only expands the listing to the UK and AU sites.

Listings created on eBay.ca or eBay.com that offer shipping to the U.S., North America, or worldwide automatically show up in the default search results on eBay.ca and eBay.com at no extra charge. You don't need to use the international search visibility feature if you offer shipping to these locations.

I've never used the option (and it's been around for a long time as an option). One of my main categories is excluded and people round the world seem to find me okay (probably because they know to search ebay.com vs their local site for the stuff I offer).

-.-

sylviebee · ‎03-24-2016

It's never been clear to me how International site visibility etc. works.

For example, I can't log into the UK site, for example, unless I create an account on eBay.UK, but the link you provided implies that I should be able to do so.

Does anyone know if the information on that link also apply to eBay.com or .ca only?

dreamturtle.ty · ‎03-24-2016

i read the page, it seems pretty vague and leaves a lot of questions,

whoever wrote that page should be put on temporary leave with full pay

ypdc_dennis · ‎03-24-2016

@sylviebee wrote:
... I can't log into the UK site, for example, unless I create an account on eBay.UK, but the link you provided implies that I should be able to do so. ...

I just logged into the eBay.co.uk site to see if it was possible. It is, the site asked me for my account info -- I did not create a new account, I just used my account from .ca and my usual password and now I see things in pounds.

I even checked out the advanced listing form (20 free listings per month) and lots of interesting options which .ca does not have. But until I get a handle on VAT and the UK site's seller requirements (return policies, etc) I'm not going to list there.

-.-

sylviebee · ‎03-24-2016

@ypdc_dennis wrote:
@sylviebee wrote:
... I can't log into the UK site, for example, unless I create an account on eBay.UK, but the link you provided implies that I should be able to do so. ...
I just logged into the eBay.co.uk site to see if it was possible. It is, the site asked me for my account info -- I did not create a new account, I just used my account from .ca and my usual password and now I see things in pounds.

I even checked out the advanced listing form (20 free listings per month) and lots of interesting options which .ca does not have. But until I get a handle on VAT and local seller requirements (return policies, etc) I'm not going to list there.

-.-

I've tried to log into sites other than .ca and .com many times and have never been able to do so.

I wonder what I'm doing wrong?

ypdc_dennis · ‎03-24-2016

@sylviebee wrote:

I've tried to log into sites other than .ca and .com many times and have never been able to do so.
I wonder what I'm doing wrong?

Do you use a desktop computer (what I use) or a mobile handheld device for viewing?

Have you tried ...

Go to your My eBay page.

edit part of the page URL from my.ebay.ca to my.ebay.co.uk

This should take you to the UK. The first time I tried I ended up at a splash page, go past that, eBay will then ask for your account (your eBay name and password), enter and then you should be viewing your My eBay page with UK stylings.

-.-

hlmacdon · ‎03-24-2016

Is this actually a change or the standard documentation they've always had on this? I haven't looked to see if something has changed, but currently listings will show up in the items available from international sellers if you are offering shipping to that country. What you won't get is placement in best match search results, which is what I assume paying the extra fees for addresses.

sylviebee · ‎03-24-2016

@ypdc_dennis wrote:
@sylviebee wrote:

I've tried to log into sites other than .ca and .com many times and have never been able to do so.
I wonder what I'm doing wrong?

Do you use a desktop computer (what I use) or a mobile handheld device for viewing?

Have you tried ...

Go to your My eBay page.

edit part of the page URL from my.ebay.ca to my.ebay.co.uk
This should take you to the UK. The first time I tried I ended up at a splash page, go past that, eBay will then ask for your account (your eBay name and password), enter and then you should be viewing your My eBay page with UK stylings.

-.-

Thanks. I use a desk top computer.

Whenever I try to log onto the UK site it's been with my buying id. It's never worked for me, but I just tried with this id and got on.

It seems to have something to do with that other id.

pierrelebel · ‎03-24-2016

"it looks like even if you offer international shipping unless you pay for extra exposure buyers won't see it. "

Read the page very carefully. That is not what it says.

Basically if you pay extra (I do not and would never consider it) your listings will appear with the domestic listings - as if you lived there.

If you do not pay extra, your listings will continue to appear - no change - under "available from international sellers following the items available locally.

pjcdn2005 · ‎03-24-2016

How did you find this page...was it linked up from a new announcement?

This is definitely a change but I don't think that this is as huge a change as some might think. At one time our listings did show up on other sites if we shipped there but a few years ago it started being common to see only a very limited amount of .com or .ca listings come up in search on other sites.

My international sales dropped at that time so I spent a lot of time checking the other sites to see what was going on and that's what I noticed although I don't remember anything official being announced. I think that the international sales I get now are from buyers from other countries shopping on .com or from when I pay for international visibility on the UK site.

It looks like the international visibility feature is change too. When we would pay for it it would put our items in regular search on the UK site and now it will put them at the bottom under international sellers on the UK and AU sites.

pjcdn2005 · ‎03-24-2016

If you do not pay extra, your listings will continue to appear - no change - under "available from international sellers following the items available locally.

Not according to the chart on that page. Unless I'm reading it wrong the international visibility feature will show your listings on the UK and Australian site under international sellers but it doesn't mention that you will see them on other sites under international sellers.

pocomocomputing · ‎03-24-2016

As far I know (or knew from the past), the eBay site visibility option on ebay.ca only had the UK. The current help file still says UK.

http://pages.ebay.ca/help/sell/globalexposure.html

Old help files used to say it would be expanded to other countries and it never was.

As mentioned by Pierre, paying for this option put a sellers listings in with the main search results like they were a UK based seller.

I often wondered why Australia was not included as part of the pay for feature for visibility. Small market, protectionism by the Australian eBay site?

3-4 years back, eBay tried to make the USA, Canada, UK and Australia listings all show on the respective sites in the main search. It went on for a few weeks (1-2 months) and was dropped most likely because it flooded the sites. This change was actually announced in a 2012 or 2013 Fall Seller Update I believe and implemented that Fall. Removed quickly and never heard of again (until now, lol). I had an increase in sales from Australia because of this.

I read the link posted by the OP and it is confusing as to what it actually means.