eBay

dipmicro · ‎10-29-2009

Tried several times to cancel. They bring all kinds of advertising before me, have to click several times (and view different "deals") to learn that cannot cancel because the account it inactive. Already filed a support case and they refused to cancel for some reason and continue spamming me.

Now I am so frustrated, I would not open an account even if they offered a holy grail with it. The only kind this aggressive are via-gra spammers.

surplusdealdude · ‎10-29-2009

Well, they're HUNGRY now.

Adding a cost to a previously free service and getting the cost wrong, was a dumb move - cost them a lot of users.

Nothing like a growling tummy to motivate a person.;-)

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

dipmicro · ‎10-29-2009

Haha 😉 Read on ...

I did "Close Account" and could not do it because "it's in inactive state, but you can do it via support request" - with link. Clicked the link and filed a support case requesting cancellation.

The reply was to use another support forum - again with the link. Clicked it and filed the case requesting cancellation.

Was told they cannot do it and I should use Account -> Close Account feature.

Anyone feels I am going in circle by now ? Do you really want to entrust this company with your business ?

dipmicro · ‎10-29-2009

Btw, folks, if you are using Auctiva and works for you, don't get discouraged. My opinion is not objective since I am biased against Auctiva and that's from before they went non-free.

When they purchased Sellathon, I cancelled my business subscription immediately apologizing to Sellathon staff. I liked Sellathon!!!

recyclemikey · ‎10-29-2009

I have no need for Auctiva. I host my pics with Flickr PRO and would rather give them $24/yr
I create most of my listings in Frontpage but admit that there has to be a better way.

Anything to keep money out of their filthy pockets though.

surplusdealdude · ‎10-29-2009

Well, there's an easier way to close the account.

Tell your credit card company not to pay any more of their charges.

They'll lose interest really quickly when that happens.

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

dipmicro · ‎10-29-2009

Never paid single cent to Auctiva. They harras me anyway.

surplusdealdude · ‎10-29-2009

That's what the "Junk" button on your email account is for - it sends all future emails from that email address to "Junk".

Or you could go into your options and block them.

Set a computer to fight a computer.

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

surplusdealdude · ‎10-29-2009

Mind you, some of the stuff from Auctiva is worthwhile - their seller's bulletins, for instance.

There's usually at least one article worth reading in that.