Buyers not leaving Feedback

Of 25 recent sales, only 8 left feedback.


When I ship items I put "Please leave feedback - Thank you" on the folded invoice in the envelope.


This is visible when items are removed from envelope.


Other than emails, is there any other way to ask for feedback?


Terry

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Re: Buyers not leaving Feedback

Are you selling widgets or feedback ?

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Re: Buyers not leaving Feedback

As a seller for more than a few years,  I never request feedback.  If I do not get a complaint I feel I've done my job.  I always leave feedback when the buyer pays.  I never expect feedback so I'm always happy when I see my FB score change.  Negative feedback and complaints are handled via Ebay procedure to make sure there is a record of the occurance. 

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Re: Buyers not leaving Feedback

"Of 25 recent sales, only 8 left feedback."


 


You need to look at the bigger picture.


 


Since March 19th you left 21 feedback for your buyers and received almost as many.


 


Patience.


 


On average, it may take a week or two for buyers to receive their purchases and leave feedback.


 


When I look at your overall average, you left 751 feedback and received 667


 


That is a phenominal 88% ratio - even better than me (81.7%)!  Nothing to complain about. 🙂


 


(PS- I also recognize many on my regular buyers on your lis!)

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Re: Buyers not leaving Feedback

Taking a quick look at one of your listings, I noticed: "Scott 2012 C.V. "  when in fact the price shown was NOT from Scott (they do not price plate blocks) but from Unitrade.


 


Buyers of Canadian stamps know the difference.  It is always best to quote the correct catalogue value.

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Re: Buyers not leaving Feedback

Thank you for your reply, what you have said makes sense to me, in future I will follow your advice.


Thank you again


Terry

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Re: Buyers not leaving Feedback

Thank you for your reply Pierre, what you have said makes sense to me, in future I will follow your advice.


Thank you again


Terry

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Re: Buyers not leaving Feedback

Pierre


I had thought most buyers would know that Scott prices were from the Unitrade Catalogue.


I will add 'Scott prices coutesy of Unitrade'


Thank you

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Re: Buyers not leaving Feedback

Never, ever, ask for FB. I never have.


 


In the 80's! GACK! I'm in the 60's.

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Re: Buyers not leaving Feedback

"I will add 'Scott prices coutesy of Unitrade'"


 


Sorry but that is incorrect.


 


Prices in the Scott catalogue are in US$ and represent retail value  in the USA


 


Prices in the Unitrade Catalogue ate in Cdn$ and represent retail value in Canada.


 


They are seldom the same value, although they share the same catalogue number (not value).


 


If you want to show both (I do in many listings), I suggest (for example):


 


Scott 2013 # 999  US$ 5.00


Unitrade 2013 # 999  Cdn$ 9.00

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