Cancelling a transaction

[matlob50]

I just cancelled a transaction with a buyer and issued a refund, but the seller fees that I have to pay are still there, will they take those fees off?

[chaldo2010 · Accepted solution]

Go to the Resolution Centre and under Resolve Problem (box), click the one that pertains to your situation and take it from there. 

http://resolutioncenter.ebay.ca/

EBay neevr refunds you FVF unless you make the move for any canceled transactions.

[matlob50]

what if the buyer does not respond to the case at all? or what if the buyer disagrees to cancel the transaction?

[chaldo2010]

It's happened to me many times...if they buyer is unresponsive, I believe after 7 days you automatically get the FVF refunded to your account. If the buyer disagrees - well, did they ask you for a refund or did they never make a payment to you? If they don't want the item and you refunded it, then I assume they didn't want the item in the first place and they somehow notified you they wanted the refund. In this case, I doubt they would disagree to the cancel sale request.