Combined shipping discounts are a mess and not functionaing properly

This may be an issue with others that list on both .ca and .com.

 

I list in US dollars on .com and offer discounted shipping for multiple purchases.

 

I list in Can dollars on .ca and offer discounted shipping for multiple purchases.

 

This is what it shows when I look at my .ca preferences:

 

Combined payments Help on combined payments
Buyers can send one combined payment for all items purchased from me within 7 days.
Combined shipping discounts 
 
Discounts will be applied only to items listed in C$

Flat shipping rule Help on flat shipping rule
Add an amount for each additional item.
Shipping Discount Profile: Coins & Tokens, C $0.50. (ID:67567023)
 
 
I use Turbo Lister and it will not pick up the combined shipping for .ca as there is no choice and I can't pick anything as it is greyed out.
 
Is this a glitch, a problem with combined shipping on .ca, a problem with using .com and .ca or what. This all started with the ridiculous conversion to Can dollars lately.
 
Any help or insight would be greatly appreciated as I am getting thoroughly PO'd with all the issues since Ebay is forcing us to switch.
 
 
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Combined shipping discounts are a mess and not functionaing properly

I contacted TL support and what I was told to run Install Complete Version Update every couple of weeks because I am using .ca and .com for listings.

 

That will fix these type of issues.

 

I ran it and now able to select combined flat rate discounts and it worked for listings created today.

 

I edited all active listings and am now running sync so all active listings are fixed.

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Combined shipping discounts are a mess and not functionaing properly

xeposter
Community Member

You can always ask Raphael about it during the Weekly chat session 🙂 He might know something about it.

Alex



This is my POSTING id.
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Combined shipping discounts are a mess and not functionaing properly

Yeah right. (with a great deal of sarcasm):mansad:

Message 3 of 4
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Combined shipping discounts are a mess and not functionaing properly

I contacted TL support and what I was told to run Install Complete Version Update every couple of weeks because I am using .ca and .com for listings.

 

That will fix these type of issues.

 

I ran it and now able to select combined flat rate discounts and it worked for listings created today.

 

I edited all active listings and am now running sync so all active listings are fixed.

Message 4 of 4
latest reply