From China, eh?
And the problem was that they were too small? Or really badly sewn?
Anyway, unless you used Confirmed Delivery /tracked shipping, there was no way eBay or Paypal could or would support you in a Not As Described case.
And you only had 45 days from purchase to open a Dispute , which would be around the 15th of September.
Which your seller was possibly counting on when he promised a replacement.
So.
Forget eBay and PP, they are firm about two parts of the Buyer Protection Plan.
You can't have both the item and the money-- which means you have to be able to prove that the item has been delivered (not sent, delivered ) to the seller before they will process a refund.
You must open your Dispute within 60 days-- which passed long ago.
All is not lost!
Go to the credit card you actually paid with (PP is just the mediator for the payment) and phone the 1-800 customer support number on the back of the card. Ask the rep about a chargeback. Have all your transaction details handy for her, dates, amounts, tracking numbers, payment , currency.
Credit Cards also have deadlines, so do this immediately. Six months is more than pushing the envelope.
The lessons to take away from this are:
Don't order something from overseas without knowing the cost of returning it with tracking. This can be found on the canadapost.ca website. For the record, the cost starts around $40.
Don't allow an overseas seller to persuade you to take a replacement. There is no reason to believe the replacement will be any better than the original. You want your money back.
And finally, the Chinese cannot believe how big Westerners are. As a stylish stout myself, I have ordered,using a chart provided by the seller, a corset three sizes larger than I would normally buy, and still got an item too small to fasten. Even tiny women like my daughter are amazed at how small Chinese manufacturers cut their garments.
Tell him the job didn't work out. We're not thieves. But we are thieves. Point is, we're not takin' what's his. Now we'll stay out of his way as best we can from here on in. You explain that's best for everyone, okay?-- Captain Malcolm Reynolds
