Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

carly@ebay.com
Community Member
Please join us on Friday, December 2, from 1:00 PM to 2:00 PM ET for a general discussion and question and answer session with Jordan, the eBay Canada Country Manager. Jordan will be here on behalf of the eBay Canada team to answer any questions you have about eBay.

If you are not able to attend, but want to leave some questions in advance please post them here, and you can check back later for answers. This thread will remain open until the discussion is over on December 2.

Hope you can join us!
Carly
Message 1 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
pierrelebel,

First and foremost that positive feedback streak is incredible... makes DiMaggio's 56 game hit streak look like a walk in the park. Congratulations!

We don't officially keep track of anything like that but let me try to see if we can pull some data to give you a sense of other like positive feedback streaks.
Message 21 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

Hi. I'd like to know where to give information on fraudulent listings. Such listings are brought to our attention on the boards almost every day by various members, often with only a few hours left in the auction.

Twice now I've been told by Live Help to e-mail it directly to Safe Harbor, and they gave me two different e-mails. but seldom are they even looked at before the listing ends. Then it is too late--many people are cheated when they send their money.

Can you get back to me on where to send an e-mail that it would at least get looked at by someone within a few hours? Thank you.

Franki Sinatra does things HER way.

When we are in the supermarket and someone rams our leg with a shopping cart, then apologizes for doing so, why do we say 'That's okay'?  It ISN'T okay.  So why don't we say 'That hurt, you stupid idiot?'

Message 22 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
recped,

We agree that we owe French speaking Canadian members a better eBay experience. To that end we are currently engaged in a process to determine how to best to address this.
Message 23 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
Benne007_1

We can announce my board discussion dates on the Announcement board, which will make them appear in your My eBay as well as on the right navigation bar of every board page (Information Central section). Sorry if I dropped the ball on this one.
Message 24 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

dbcanadian
Community Member
Pierre you need your ego stroked a bit about your feedback run???

;-)

Life is too short for bad BBQ!
Visit us on the web www.DivaQ.ca
Message 25 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

denis20
Community Member
Bonjour,

To that end we are currently engaged in a process to determine how to best to address this.

Could you clarify the process ?
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If it's got hair, it's just a cat ! / Si ca a des poils, c'est juste un chat !
Message 26 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
marniel2005,

We are troubled to hear about this, and we will follow up with Live Help to clarify and streamline this process. We will post what we find out under a new thread as soon as we can.

Thanks for being so diligent in keeping eBay safe.
Message 27 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

able-wizard1957
Community Member
Could you please address the idnetity problems as outlined by benne, bizbuzz and others.

Bud
Message 28 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

whiteys_wild
Community Member
and what about the usre ID's?....the people involved are very concerned and no one seems to be getting any answers? Image hosted by Photobucket.com




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Message 29 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

nicki9912
Community Member
Yes, I agree with able.. these questions were posted first and should have been answered in order, so that they would make better sense.. starting with valleyboys




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Message 30 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
able-wizard1957, benne0070_1 and bizbuzz10,

It was our understanding that this bug was fixed, but if you are still experiencing problems please let me know and I will get to the bottom of it as soon as possible.
Message 31 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

whiteys_wild
Community Member
this effects everyone on these boards, and that will effect their ability to buy and sell... Image hosted by Photobucket.com




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Message 32 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

able-wizard1957
Community Member
benne reported earlier that he was still having problems this morning....we have not had the problem but quite a few Canadians have.

Bud
Message 33 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

dbcanadian
Community Member
Page not responding comes up so often its ridiculous. Whether you are trying to just get into your sold items or communicate with a buyer or even when going to buy an item from another seller.

Life is too short for bad BBQ!
Visit us on the web www.DivaQ.ca
Message 34 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
denis20,

As soon we are able to provide details on our plans we will share it first on the boards. Suffice to say we recognize the importance of the issue.
Message 35 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

nicki9912
Community Member
jordan, are you aware that one of our board members name changed into an ebay persons name?

sahara@ebay.com was the name, if I remember correctly

This is really scaring me when I see it happening




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Message 36 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

benne0070_1
Community Member
Ithas been going on since last Sat.
There are at least 4 posters on these boards that it involves.
It could involve thousands of others who do not post.

I myself and others have ceased buying and selling until this has been cleared up.


Here is the last email I received from Customer support several days ago and nothing has changed.
......................................................

Hello,
Thanks for taking the time to write back to us. My name is May, and I
appreciate the opportunity to assist you further with the emails you are
receiving from the forum watch.

The information you've provided has been sent to our engineers for
further investigation. Thanks for taking the time to let us know, as
this may be a technical glitch when addressing the User ID associated
with the email address. I apologize for any inconvenience you have
experienced in regards to this matter.

Thank you for being part of the eBay community, and have a great day!

With best regards,

May C.
eBay Customer Support

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Message 37 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

jordanb@ebay.com
Community Member
Hi dbcanadian,

We haven't heard a lot about this error message as of late, but we will certainly report this on your behalf to fix the problem.
Message 38 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

denis20
Community Member
we will share it first on the boards

Thank you - I just hope that "the boards" will include the Café 😉
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If it's got hair, it's just a cat ! / Si ca a des poils, c'est juste un chat !
Message 39 of 63
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Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET

benne0070_1
Community Member
Here is the update email of this thread that I just received.
At first this name was showing up in the heading of my posts.
I have never had anything to do with this person either buying or selling.

1973country,

You are watching the thread "Discussion with eBay Canada Country Manager: Friday Dec. 2, 1:00-2:00 PM ET", which was updated 2-Dec-2005 1:43:31 PM by nicki9912.

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Message 40 of 63
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