This seller has been a member since 2002, but only recently started selling. He has left 3 feedback as a seller, all for expensive items. He has received 1 feedback on those sales, and his sold and completed listings show only the earrings you purchased, not the other recent sales.
The photos in the listing are not quite in focus, but I can see that the post is bent, and the ball at the end of it doesn't seem to be fitting quite correctly. The question that was asked about the size of these earrings was not well answered by the seller. For that kind of money, you would think the seller would have worked a little harder at the listing.
The seller may not be aware that no returns does not mean no refunds.
I am not quite sure how returns for Item Not as Described work within the GSP. Other Canadian posters to these boards will have more advice for you about that. But eBay does have GSP specialists on staff. I would be inclined to contact eBay by phone and ask for one of them.
Did you receive an invoice with your earrings? In order to claim a refund on duty and taxes, you need to file a B2G form with supporting documents including specific information about your purchase, the original duty and sales tax paid and evidence that the goods have been returned. The GSP lumps together taxes and duties (if applicable) along with their fees for customs brokerage under "Import Charges". I don't know how or if you are able to get the documentation you will need to claim back whatever portion of the $247.38USD was duty and/or taxes.
Are you otherwise happy with the earrings? Can they be repaired? Would you want to try to work with the seller to get a partial refund - after talking to a reputable jeweller and getting an estimate for repairs (and perhaps a valuation)?
