Embarrased to ask but here it is

All of a sudden when listing my International shipping section is gone ... Left with only domestic and I have check I think everything and Can't get it back I check my exclusion list preference I can't find anything that would cause this ..

 

Anyone know of a stupid button I may have clicked along the way..

Message 1 of 12
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11 REPLIES 11

Re: Embarrased to ask but here it is

I think it is in the button just above the domestic shipping box.
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Message 2 of 12
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Re: Embarrased to ask but here it is

when I go to the Add or remove options there is one box metric system measurement.

Is that what you were talking about?

Any new listing I try to create does not have the option and I am thinking I obviously clicked some but Every where I look it's ok ..
Message 3 of 12
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Re: Embarrased to ask but here it is

In the SYI form online there is a section header for shipping "Add Shipping Details" and there is "Add or Remove Options" in blue font beside this. Click on this and the first option in the popup windows is "International Shipping" with a check box beside "Show International Services and Options". Make sure this is checked off.

Message 4 of 12
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Re: Embarrased to ask but here it is

Do you see the International Shipping section header at all? There are three option available, Flat, Calculated and No International Shipping. Make sure "No International Shipping" is not selected. (Obvious but I thought I would point this out.)

 

If not, I would suggest logging out of eBay, close out all windows open in your browser and then your browser cache and cookies.

 

What browser are you using? If you can try another browser? Are you listing on eBay.ca or eBay.com?

Message 5 of 12
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Re: Embarrased to ask but here it is

Everything that Poco said in #5.
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Message 6 of 12
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Re: Embarrased to ask but here it is


@pocomocomputing wrote:

Do you see the International Shipping section header at all? There are three option available, Flat, Calculated and No International Shipping. Make sure "No International Shipping" is not selected. (Obvious but I thought I would point this out.)

 

If not, I would suggest logging out of eBay, close out all windows open in your browser and then CLEAR your browser cache and cookies.

 

What browser are you using? If you can try another browser? Are you listing on eBay.ca or eBay.com?


Forgot an important word in the sentence, LOL.

Message 7 of 12
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Re: Embarrased to ask but here it is

There is not International header....

 

When I go to add remove the only option there is about metric nothing in there about actual shipping destinations...


I have chosen Flate Rate shipping..

 

I use Fire fox

 

I am going to try and reboot and clear cache

Message 8 of 12
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Re: Embarrased to ask but here it is

Cleared cache history and used different browsers...

 

My International shipping header is gone ..

 

The sectin add or Remove does not give me the international shipping option which i know it used too ..

 

anything else anyone

Message 9 of 12
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Re: Embarrased to ask but here it is

Well I managed to do it through making a template but still can not just click on sell now...

 

Still looking for suggestions

Message 10 of 12
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Re: Embarrased to ask but here it is


@brandeentertainment wrote:

Cleared cache history and used different browsers...

 

My International shipping header is gone ..

 

The sectin add or Remove does not give me the international shipping option which i know it used too ..

 

anything else anyone


That's really odd.

When I click on either one of these options, I see the box below. (you normally have to scroll to see both parts of the box so I pasted both sections together)  Do you see anything similar?

 

add shipping details.jpg

 

syi shipping options box.jpg

 

Message 11 of 12
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Re: Embarrased to ask but here it is

Ya nothing worked but as of today everything is back to normal.. I have never seen anything like that but it was about the worse possible day for it to happen...

 

Thanks everyone for trying looks like it was a glitch of sorts.

 

Atleast I wasn't going crazy

Message 12 of 12
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