Hi Miriam,
Yesterday eBay/PayPal posted the following message.
May 30, 2008 | 04:00PM PST/PT
We are aware that some customers may not be receiving payment notification emails.
As a work around, transaction details can be referenced through PayPal in the Recent Activity or History sections of your account.
While I can appreciate that sellers are able to go to PayPal and look through Recent Activity or History, it is quite inconvenient. I know that with as many payments that I get in that I have missed a few and I'm sure that there are much larger sellers out there that have missed a lot.
We pay a service to PayPal and in return we should be able to expect that PayPal will deliver Payment Notifications to our inbox.
This is not happening on a regular basis AND HAS NOT been happening for the past 6 weeks if not more.
Why is it that PayPal can not fix this problem? When can we expect a fix? It's been way to long.
Your help in finding out the true answer to these questions would be most appreciated. I've called PayPal and basically all I get is, "Sorry. You'll have to manually look for your payments."
Not acceptable.
Thanks for your help!
Susan
momoftwingles2
