w~~_7.JPG "pjcdn2005"){kind=avatar}
@pjcdn2005 wrote:
If that was the case then this would be happening on all international transactions, not just for multiple orders. I know that I am not getting charged fvf on international shipping when my domestic shipping is free or less than international.
This makes sense, and is also my experience, although I list exclusively on .ca. My items are the kind that often sell in multiples, so I've seen the OP's issue a lot over the past couple of years, obviously in my case with .com buyers, not with international multi-item orders.
I think I can recall a problem with a couple of U.K. multi-item orders overcharging me on FVFs, but a multi-item order from Belgium recently worked just the way it was supposed to, and I was only charged FVFs on the (reduced) combined shipping for a 4-item order.
This tells me that a background programming flaw in the checkout/invoicing process is the source of the problem, rather than a policy issue. The flaw that to my mind is the biggest suspect is the known incompatibility between the .com cart/checkout and other eBay sites.
If that is the case, it seems there is virtually nothing we Canadian sellers can do to change the situation at the source. EBay isn't interested enough in us Canucks. Besides, as I said, they're making extra money as long as the problem continues. Why bother killing a cash cow, especially one that nobody notices or can do anything about?
All of that extra cash is coming out of sellers' pockets, unless sellers recoup the extra FVFs from buyers by offsetting them from shipping refunds, in which case buyers are paying the excess FVFs. A tidy and quiet little scheme on eBay's part I'd say, whether deliberate or just negligent.
Personally I think they should be reimbursing Canadian sellers on all such overcharged FVFs on multi-item orders, but we all know that's not going to happen. 
I don't think the cart has anything whatsoever to do with the OP's situation. Nor do I think that listing on .ca or .com is the issue.
As far as I can tell from what has happened to my own multi-item sales is that it's working exactly as eBay intends it to work. The only issue is that the OP doesn't like the way eBay calculates the fvf on shipping for combined orders, not liking it and it being incorrect are not the same thing.
Here is what I see on my account (listing on .ca)
Item shipping charges: Domestic $7.50 / USA $8.00 / International $15.00
Buyer purchases a single item, regardless of their location the fvf is calculated on $7.50
Buyer purchases two items and makes a single payment (actual shipping charged: Domestic $9.00 / USA $10.00 / International $20.00)
fvf calculated as follows:
Domestic buyer; $9.00 (what they actually paid, not 2 times the basic domestic rate)
US buyer; $10.00 (what they actually paid, not 2 times the basic domestic rate)
International buyer; $15.00 (less than they actually paid but 2 times the basic domestic rate)
Now on a purchase of 3 items with a single payment (actual shipping charged: Domestic $10.00 / USA $12.00 / International $25.00)
fvf calculated as follows:
Domestic buyer; $10.00 (what they actually paid, not 3 times the basic domestic rate)
US buyer; $12.00 (what they actually paid, not 3 times the basic domestic rate)
International buyer; $22.50 (less than they actually paid but 3 times the basic domestic rate)
When the original announcement of fees on shipping was made it appeared that on multiple item purchases your shipping discounts would be taken into account when calculating the "lowest domestic rate", a month later that language was removed from the announcement. I was not aware of the change so when the fees came into effect I was ready with my domestic combined shipping discounts set up, when I audited my invoices a few months later I noticed the discrepancy, that's when I went back to the announcement details and realized that the change had been made.
Irrelevant from the conversation but an interesting admission on my part........The day before the fvf on shipping was announced there were rumours that it was coming. I remember posting that my opinion was that it would NEVER happen......less than 24 hours later I had a not very tasty hat to digest!
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