Hi l won several bids seller geedyy refusing combined Invoice charging extra on shipping

How can a seller refuse combined invoice? He made invoices before asked him to was not done. My great deals not now after won & contacted seller said 10 items/ invoice? ? Then charged more than stated for all shipping costs when won bids. Asked ebay to help sent request for combined invoice didn't instead of new rule 10 items put less on invoices, contacted ebay again said willing to pay for shipping costs agreed when l won & combined invoice they contacted seller did not want to change anything seller aid in that case cancel all. Ebay said if seller opens unpaid item case contact them would take care of it. I did but given run around said prior conversation was not recorded told me to tell seller aide l let l am canceling all. Unpaid items case told by eBay if happens don't worry will take care of only to be told prior conversation was not recorded same agent both days telling me total different things to do. Really sellers are now allowed to make up rules, change shipping costs after u win bid that had shipping (all) costs shown when u win bid. I guess if u get a good deal really isn't seller will not combine invoices then say 10 items/ invoice change again to less items charge whatever feels like for shipping All After Won Bid. How about seller not start bid so low if not willing to sell for that recoup by charging g more both in invoices & shipping.  Ebay said not to worry if opens unpaid items case for each item let them know will take care of?? Now says no record of conversation a day a part same agent. Now tells me to contact seller & cancel each item what about unpaid item case what about don't worry they will take care of what about helping customer when ask for help instead told many different things. Thought there were laws in place to protect the consumer.   Apparently if u win several items your request for combined invoice is ignored just make & brake rules made up as they go along.  Very unhappy wanted to pay long ago. Not now & l also seen after the fact same thing done to other customers by same seller?????

Message 1 of 4
latest reply
3 REPLIES 3

Hi l won several bids seller geedyy refusing combined Invoice charging extra on shipping

You bought 10 items from the same seller.

He billed you for each item and its shipping cost separately.

You are refusing to pay.

EBay told you that if you do not pay, the seller can open Unpaid Item Disputes on each purchase.

 

Is that what all that lump of text came down to? TL;DR

White space is your friend.

 

Is your seller in the USA? Is he selling through the Global Shipping Program?

He cannot combine and discount shipping under this program.

 

Contact the seller and ask for a Mutual Cancellation. If he will send the request to you, agree immediately.

You are now free of the transaction.

 

Ask the seller to make a private listing for you, including all the items you originally contracted to buy and with a combined and discounted shipping cost. Have him use your eBay ID as the title.

Ask him not to use the Global Shipping Program unless the total purchase price is over $100 US.

(If it is over $100, you may do better using the GSP and paying import fees upfront rather than on your doorstep)

 

He doesn't have to agree.

 

Be polite, this isn't his fault, although it is his responsibility since he signed up for the GSP which is a badly flawed program.

 

 

 

Politely-- Captain Malcolm Reynolds

Message 2 of 4
latest reply

Hi l won several bids seller geedyy refusing combined Invoice charging extra on shipping

Ty for your in put. Want to respond as whole thing is a fiasco. I did ask ebay to ask help in asking seller to respond about enquiry for c ombined invoice total. Again spoke to ebay rep as told seller kept changing his mind on rules he made after l won bids. They spoke to him while l was on phone with them & in the end ebay advised seller l was canceling items l had won as nothing was resolved (contacted seller first as he request's got no where). Ebay said if seller opened an unpaid items case file on all or any of items contact them & let them know, not to worry they would take care of of it. The next day seller did so contacted ebay got same rep from day before however she said their voice recording equipment. was broken so had no record of call ?? Spoke to her less than 24 hrs ago so now said l had to cancel every one (was in process of doing so & ebay advised seller 1 day prior of this). Seller included a mutually agreed upon cancelation of a GA chain wks prior & he sent me 4X's statement agreeing to cancel asking me if l agreed please respond & agree to cancel l did every time.?? Seller then stated he never opened unpaid item claims file said ebay did. Ebay told me to contact them if seller did?? Feel like l am a game of ping pong who do l believe. I then find out a strike is on my file for unpaid items not happy. Seller insists he did not open it & keeps saying don't worry will be removed the next day WHAT DAY, believe who. If buyers were made aware by eBay in the first place about billing for each item to be shipped maybe a lot less buyers would be upset. Sellers ask u please wait to pay for your winning bids from their store @ same time so they can ship together (less envelopes, bubble wrap, less time for employees to get order ready if done all @ once. Not a problem. Shipping cost is what costs in postage to send their customer from where sellers store or warehouse is to buyers address. Postage is shown on envelope (small percent of cost for envelope, or box, bubble wrap). Postage for most part is determined by country being shipped from. If shipping each item separately yes will cost more but shipping buyers purchases together will cost a bit less for one thing less pkg in, less bubble wrap. I have purchased several items from other sellers this yr as well as last using combined shipping charge (they also on their own send a few items in a pkg, & send the balance in another @ no extra cost to me. I did not ask them to nor would l have but appreciate it. It seems some not all nor ever implied all sellers acted the way this seller did, & seems the seller can do what they want. OK if so then would only seem fair that if buyers are not made aware of any new changes that could end up costing hundreds of dollars more for separate shipping charges from sellers who now are prior to placing & winning bids has right to cancel as many would never purchase multiple items (aside from amount they can afford to by knowing upfront). I am not saying seller cannot charge shipping for each item but let buyer be ware. Ebay should have helped protect the seller & the buyer equally but from what l have heard many other buyers are getting a Huge financial surprise. Was & still upset as contacted seller first as he states on his site (only to willing to work with u) but got the run around until was told l was going to have to cancel. I am disabled & my D. Pension only goes so far. Seller tells me one thing & Ebay tells me another. I tried to resolve problem but seller only wanted hundreds of dollars for purchases that totaled less than $50. Sellers have rights but so do buyers & the majority of sellers would most likely work out a way to resolve issue or cancel order if need be (but not if buyer was informed before bidding & winning updates on shipping charges combined or not). This could have been handled better l responded to all sellers repeated requests, waited & waited to hear from this seller only to have ebay sending constant flow of reminders to pay for winning bids. Once again this was about experience with one seller was never referring to all sellers. Ty ps before anyone reminds me of paragraphs l made paragraphs however noticed after last post not their so guess l am doing something wrong when making new paragraphs. My apologies. If is to long & hard to read is ok please don't l will understand did not mean to upset anyone. Ty for who did take the time or tried to. Kt
Message 3 of 4
latest reply

Hi l won several bids seller geedyy refusing combined Invoice charging extra on shipping

Ty for your in put. Want to respond as whole thing is a fiasco. I did ask ebay to ask help in asking seller to respond about enquiry for c ombined invoice total. Again spoke to ebay rep as told seller kept changing his mind on rules he made after l won bids. They spoke to him while l was on phone with them & in the end ebay advised seller l was canceling items l had won as nothing was resolved (contacted seller first as he request's got no where). Ebay said if seller opened an unpaid items case file on all or any of items contact them & let them know, not to worry they would take care of of it. The next day seller did so contacted ebay got same rep from day before however she said their voice recording equipment. was broken so had no record of call ?? Spoke to her less than 24 hrs ago so now said l had to cancel every one (was in process of doing so & ebay advised seller 1 day prior of this). Seller included a mutually agreed upon cancelation of a GA chain wks prior & he sent me 4X's statement agreeing to cancel asking me if l agreed please respond & agree to cancel l did every time.?? Seller then stated he never opened unpaid item claims file said ebay did. Ebay told me to contact them if seller did?? Feel like l am a game of ping pong who do l believe. I then find out a strike is on my file for unpaid items not happy. Seller insists he did not open it & keeps saying don't worry will be removed the next day WHAT DAY, believe who. If buyers were made aware by eBay in the first place about billing for each item to be shipped maybe a lot less buyers would be upset. Sellers ask u please wait to pay for your winning bids from their store @ same time so they can ship together (less envelopes, bubble wrap, less time for employees to get order ready if done all @ once. Not a problem. Shipping cost is what costs in postage to send their customer from where sellers store or warehouse is to buyers address. Postage is shown on envelope (small percent of cost for envelope, or box, bubble wrap). Postage for most part is determined by country being shipped from. If shipping each item separately yes will cost more but shipping buyers purchases together will cost a bit less for one thing less pkg in, less bubble wrap. I have purchased several items from other sellers this yr as well as last using combined shipping charge (they also on their own send a few items in a pkg, & send the balance in another @ no extra cost to me. I did not ask them to nor would l have but appreciate it. It seems some not all nor ever implied all sellers acted the way this seller did, & seems the seller can do what they want. OK if so then would only seem fair that if buyers are not made aware of any new changes that could end up costing hundreds of dollars more for separate shipping charges from sellers who now are prior to placing & winning bids has right to cancel as many would never purchase multiple items (aside from amount they can afford to by knowing upfront). I am not saying seller cannot charge shipping for each item but let buyer be ware. Ebay should have helped protect the seller & the buyer equally but from what l have heard many other buyers are getting a Huge financial surprise. Was & still upset as contacted seller first as he states on his site (only to willing to work with u) but got the run around until was told l was going to have to cancel. I am disabled & my D. Pension only goes so far. Seller tells me one thing & Ebay tells me another. I tried to resolve problem but seller only wanted hundreds of dollars for purchases that totaled less than $50. Sellers have rights but so do buyers & the majority of sellers would most likely work out a way to resolve issue or cancel order if need be (but not if buyer was informed before bidding & winning updates on shipping charges combined or not). This could have been handled better l responded to all sellers repeated requests, waited & waited to hear from this seller only to have ebay sending constant flow of reminders to pay for winning bids. Once again this was about experience with one seller was never referring to all sellers. Ty ps before anyone reminds me of paragraphs l made paragraphs however noticed after last post not their so guess l am doing something wrong when making new paragraphs. My apologies. If is to long & hard to read is ok please don't l will understand did not mean to upset anyone. Ty for who did take the time or tried to. Kt ******** l Give Up please don't bother trying to read my response to a post. My paragraphs l made are missing l am not sure what l did wrong as l made them. I promise never to add comments as to difficult to read but thanks to those who did or tried to. I will not be responding or adding anything to posts again. Sorry for wasting anyone's time.
Message 4 of 4
latest reply