How to report a seller

[hbul1353]

Hi

  I purchased an item on EBAY a  .  When i received my item and seen that it was not the correct order i immediately sent him an email to let him know that i received the wrong item. When 24 hours later i have not received an email back from the seller so i sent him another email now it is over 72 hours and i still have not received an email from the seller about correcting the problem. So i would like to know what can i do to report this seller . If he does not answer 2 emails how do i know i will get my money back after i return the item? I would really like to get the correct item that i ordered.

Thank You

[kalvin@ebay.com]

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@hbul1353 wrote:

Hi

  I purchased an item on EBAY a  .  When i received my item and seen that it was not the correct order i immediately sent him an email to let him know that i received the wrong item. When 24 hours later i have not received an email back from the seller so i sent him another email now it is over 72 hours and i still have not received an email from the seller about correcting the problem. So i would like to know what can i do to report this seller . If he does not answer 2 emails how do i know i will get my money back after i return the item? I would really like to get the correct item that i ordered.

Thank You

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Hi hbul1353,

Please contact Customer Support for assistance on this - they should be able to provide guidance for you on this.

Thanks,

[dazndamian10177]

So I'm having a experience with a seller messaging me harassing messages because I left him negative feedback for calling me a "stupid **bleep**ing idiot" what can I do about this?