eBay

chantalscraftycorner · ‎12-16-2007

I got an email from a customer about item number 290012662556, she says that she was under the impression that she was getting a hat and scarf and that they were supposed to be a Christmas present. Seriously??? I thought both the title and the description were pretty clear. I swear, if I get my first negative feedback from this i'll freak.

palms_and_pdas · ‎12-24-2007

Unfortunately the buyer expects the item in the image of the ad. Stock photo's can come back and bite you.

Proves that buyers don't read auctions and leave bogus feedback.

Should have put the word pattern at the beginning of the ad title.

Also clearly stated in the auction description that there was no scarf or hat in the auction it was for the pattern only in Bold letters in a different colored font.

As EBay says it the buyer's right to leave feedback as they choose or see fit.

dipmicro · ‎12-25-2007

Unfortunately the buyer expects the item in the image of the ad.

This phenomenon seems to be selective for eBay buyers. I did not see anybody complaining to Futureshop about their ad saying "$19.99 Blue-rays and HD DVDs" (plural), showing pictures of 6 DVDs but you get just one! Because everyone KNOWS they are getting one, otherwise they must be shopping on eBay instead.

I already mentioned this on this forum before. Had a Brighty winning a 7-day auction in which I relisted the last piece of item that was selling in pairs before. Of course I fixed the description to indicate it was not a pair. Boy, should I have taken the time and edit the pic.

When Brighty got my shipping notice, he asked "Did you ship two? Because the pic had two". I said sorry, the auction was for one. He responded he was expecting two, there was not enough time to ask and if he gets one he would leave feedback accordingly. After he left a neg, I filed an FB extortion case, but eBay rep Nicole said it was not an extortion because he specified the word "accordingly" and not a "negative". Nicole is another Brighty, hello, after leaving a neg we all know what "accordingly" meant.

What can you do. Seeing where eBay is going (read my other post about eBay ratings), let's just all use as much as we can from what's left of its former glory and then move on to the next gig.

palms_and_pdas · ‎12-25-2007

This phenomenon seems to be selective for eBay buyers. I did not see anybody complaining to Futureshop about their ad saying "$19.99 Blue-rays and HD DVDs" (plural), showing pictures of 6 DVDs but you get just one! Because everyone KNOWS they are getting one, otherwise they must be shopping on eBay instead.

This not Futureshop this is ebay and EBay is always stating use your own original images to avoid problems with buyers when you are selling unique items.

chantalscraftycorner · ‎12-25-2007

Unfortunately the buyer expects the item in the image of the ad. Stock photo's can come back and bite you.

so how else would I take a picture of a pattern ?? all patterns have a pic of the finished product. The word pattern was both in the title and the description, although not the first word as you mention.

ameroindustries · ‎12-27-2007

Most PPl are dumb no one reads half the crap you put up i say take advantage of it more small print and more promising pictures 😄 = more money .

palms_and_pdas · ‎12-27-2007

You can take an image of the package and also paste images into the ad of the back of the packaging the pattern sealed as a buyer reference. It is just a suggestion that is all. I am not trying to invent the wheel. Only offer advice or an opinion as this message is asking. You can change you ads continually and different buyers will see things as they want not matter what you post.