eBay

prarie_nerd · ‎11-26-2014

Please PLEASE if anyone can offer me some advice what to do here it would be greatly appreciated

I recently sold an item on ebay for $400. International bidders were supposed to contact me before bidding because Canada Post does not offer tracking to all international countries. The winning bidder ended up being from Mexico. I immediately messaged him saying I can't ship there. He replied the next day saying I can send to his friend in Texas. I told him I can't because I have no seller protection if I send to any address not registered to his PayPal account.

This afternoon he messages me saying he changed his ebay address & is sending payment tomorrow. I called ebay & they tell me I have seller protection if I send to that address but I know I don't have PayPal protection so what would that protect me from? I started to think maybe I should spend the $130 to send with Purolator but now I don't know if that would even help me.
Ebay also reccomended cancelling the transaction but I know that leaves me open to negative feedback.

I really don't know what to do, I just got ripped off $1000 last month, I can't afford another $400 😞

pjcdn2005 · ‎12-04-2014

Paypal used to require a signature for items $250+ but that has changed to $750 U.S. Perhaps they haven't changed the wording on some of their info.

gifts_of_elegance · ‎12-04-2014

@prarie_nerd wrote:
Like I said, I don't want to exclude countries because sometimes I can end up shipping to them.
I just keep getting more & more worried about this buyer though. If you click his ebay ID it still says he's in Mexico but the adress on the auction now says Texas. He just sent me a message today changing his mind back saying he wants it sent to Mexico now.
It's obvious at this point he's going to try to rip me off so I guess it doesn't matter where or how I send...I'm probably better off just cancelling the sale & hoping I can fight ebay on feedback he leaves

Don't worry about the feedback, there is no guarantee against negative feedbacks from any customer, regardless what you do.

I often had to make these decisions too and as there is no guarantee you won't be ripped off, go with your instinct. I do and the peace of mind is worth the lost sale. Another purchaser will come along.