More weirdness with CP/Paypal shipping
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07-04-2006 06:29 PM
Every international small packet that I've processed today (4) has generated an email like this:
Alert ID: ##49722##
************************ la version française suit *************************
Dear R***n K***r,
Canada Post will be processing a shipment to you from PITNEY BOWES DANBURY CT.
This automated e-mail message has been sent to provide you with the
details of the shipment request generated on 20060704,
17:59:33 for processing.
This item will be shipped by International Letter Post.
Here are the details of your shipment:
Item Number: 7210029002036651
Weight: N/A
Dimensions: Length N/A Width N/A Height N/A
Delivery Options:
None
COD Amount: $ 0.0
This has been sent to my customers and copying me. Very confusing - states it is from Pitney Bowes ??? Pitney Bowes generates the software that produces the label ..... This particular package went Air Small Packet, not Letterpost.
Very, very confusing for my customers!
Alert ID: ##49722##
************************ la version française suit *************************
Dear R***n K***r,
Canada Post will be processing a shipment to you from PITNEY BOWES DANBURY CT.
This automated e-mail message has been sent to provide you with the
details of the shipment request generated on 20060704,
17:59:33 for processing.
This item will be shipped by International Letter Post.
Here are the details of your shipment:
Item Number: 7210029002036651
Weight: N/A
Dimensions: Length N/A Width N/A Height N/A
Delivery Options:
None
COD Amount: $ 0.0
This has been sent to my customers and copying me. Very confusing - states it is from Pitney Bowes ??? Pitney Bowes generates the software that produces the label ..... This particular package went Air Small Packet, not Letterpost.
Very, very confusing for my customers!
Ann
Message 1 of 3
2 REPLIES 2
More weirdness with CP/Paypal shipping
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07-04-2006 11:20 PM
Hi Ann;
I've been getting these all day long as well. I also noted that no dimensions are included but, as we both know, they must be included or the shipping label will not be printed.
An obvious glitch somewhere that I hope PayPal/CP recogize swiftly and act upon.
That being said, it's likely that the remedy may be worse than the disease. It always seems that, when these glitches occur, it takes a battery of code writers to make matters worse.
I've been getting these all day long as well. I also noted that no dimensions are included but, as we both know, they must be included or the shipping label will not be printed.
An obvious glitch somewhere that I hope PayPal/CP recogize swiftly and act upon.
That being said, it's likely that the remedy may be worse than the disease. It always seems that, when these glitches occur, it takes a battery of code writers to make matters worse.
Message 2 of 3
More weirdness with CP/Paypal shipping
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07-05-2006 07:50 PM
We have been experiencing the same problem...its amazing how no word on this obvious problem on CanadaPOST website -- you think they would have people checking for these kinds of errors.
Real stupid and truly unprofessional....reminds of on another large company (e??y)
Real stupid and truly unprofessional....reminds of on another large company (e??y)
Message 3 of 3
