eBay

regaz · ‎04-26-2004

I'm often reluctant to leave a negative for a non-paying bidder (NPB) because I'm afraid they'll retaliate and leave me a negative as well.
It would be terrible to have 10 non-paying bidders and accumulate 10 negatives, even though I've done nothing wrong.

If I leave a negative feedback for a non-paying bidder and immediately request a Final Value Fee Credit (assuming the timeframe makes the Final Value Fee Credit possible) doesn't this remove the NPB's ability to leave further feedback on this auction?

What is eBay's policy if a NPB leaves a retaliatory negative feedback?

I'd appreciate any comments.

deltone · ‎04-27-2004

If you read the feedback forum you'll find that most of the "experts" over there will say don't bother with the neg. The important thing is filing for the FVF's as 3 of those and the person it out. You can almost count on getting a retaliatory neg and it will not be removed. Not unless if falls under one of ebay's guidelines for removal.......ie Invalid Contact Information.

I don't leave negs for NPB as to me, I can accumulate enough negs from regular morons, I don't need to leave myself open to these idiots.

www-labels4less-com · ‎04-27-2004

With 95 million registered users, I feel no "obligation" to warn other sellers. I don't leave negs, NPB's are just a cost of doing business on Ebay and are accounted for in our pricing structure.

deltone · ‎04-27-2004

I have to agree with labels4less. I rarely leave a neg for NPB, although I did leave one yesterday. He was a major game player and I was just in that sort of mood. LOL

www-labels4less-com · ‎04-28-2004

Good followup on your neg deltone.

deltone · ‎04-28-2004

Thanks labels. I swear, I cannot believe the number of whackos that I've come across these past few weeks. I feel I let those negs and follow-ups take on a bit of a personal and crazy tone and I really should have waited before doing it when I was less "crazed" at the stupidity of the emails I'm getting.

I'm very big on customer service, and the truth is, if she emailed me and said......the product seems to be "off" or words to that affect, I would have immediately told her to return it, as I'm not an idiot, I do know that things like that can happen. I don't open the jars of cream to inspect them as to do so would not be hygienic, IMHO. But no, she has to email me with accusations that I purposely used the cream for my own use, then refilled the jar with inferior cream.......and that if I didn't refund her she would report me to ebay and leave me a negative. I got my back up and I fired back. I do know better than that so I should not have let her push my buttons. It was just that the timing was bad as I got yet another undeserved neg right at the same time.

The thing is, what bugs me about all these negs is that I know in my heart I did not deserve one of them, but how is anyone else to know that? It almost looks as though I'm just a crappy seller who blames everyone else for my troubles, and it's not the case.

Two negs for selling bootleg dvd's which is 100% bogus.....so I defend myself yet to an unsuspecting buyer, how do they know I'm not selling bootleg dvds? Then the ones for slow shipping......I ship IMMEDIATELY upon payment so if the Post Office or US Customs drags their butts, it's my fault? You all know what I mean as we all go through it but I wonder how others avoid the BS? I have a competitor who sells the same dvd's and has well over 1000 positive and not one neg. What is she doing different? She is selling from Canada too so she would face the same shipping issues I face. It just boggles my mind. Anyhow, I'm not going to let it get to me as there are FAR more important things in life.

I just needed to vent is all........but feedback is NOT the place to vent. LOL

shooger · ‎04-30-2004

We've had this conversation about 18 times in the last few months, so I'll summarize my points.

I always leave negs.

The end.

systemagic · ‎04-30-2004

While I understand the outlook for not leaving negs, it makes perfect business sense, so far I've always left them and have received no retaliatory negs. The lack or retaliation may be because of the extensive respectful communication beforehand including explaining how, in order to recover my lost listing fees, I must appeal to eBay for a refund and that this will, unfortunately, result in registering the buyer with eBay as a non-paying bidder. My negs are always strictly factual ex. "No Contact. No Payment. Registered with Ebay as a Non-Paying Bidder. Blocked." If I ever receive a retaliatory neg I may cease to do this but until then I'll continue to do what I feel is right in terms of the bigger picture.

gloriaguides · ‎04-30-2004

My first 2 negs were retaliatory. I no longer feel the need to neg NPBs, but do file quickly and promptly my NPBA and FVF requests. I don't send a bunch of remeinders either-EOA, one reminder, NPBA, FVF. That's it--don't waste my time. GLoria

amberwoodottawa · ‎04-30-2004

Here is one that could lead to a negative should the person not retract their own bid (I recd this in tonight's email):
"Dear amberwoodottawa,
just to let you know, i have already purchased an electric violin but i have been the highest bidder for days on your violin. but if it says i won the bid, i don't want it anymore."

Naturally I told him to retract his own bid. If he lies about the reason for the retraction I will report him to eBay. If he proceeds to leave his bid and wins the auction but doesnt pay, I will file NPB and give him negative FB.

Malcolm