eBay

marnotom! · ‎12-15-2013

While I appreciate that there have been loads of threads started about Global Shipping Program purchases and it can get a bit tiresome wading through all of them, I'm not sure that it's doing the community a service by consolidating them into the "Comments About the Global Shipping Program" thread.

Many of these threads are concerns about specific purchases made through the GSP, rather than general observations, comments or rants, It's actually easier for community members to assist the member with such concerns on a smaller thread, rather than in a thread with a lot more traffic that's likely going to see the concerns from that member get lost in the shuffle.

In other words, requests for help from the community are getting shuffled into a larger, more general thread. I don't think this is right. It may well be adding to the frustration being experienced by these users needing assistance.

pierrelebel · ‎12-18-2013

Posters have choices -

They can direct their post to the original poster if the message is meant to address the subject of the thread

They can direct their post to the previous poster if their message is in response to the last poster

Or they can direct their message to any other poster on that thread if their message is meant as an answer or follow-up to that poster.

bb_cool_stuff · ‎12-18-2013

I think everyone is frustrated with what has been happening on the boards in regards to how they are monitored.

Don't let it get you down gang, right or wrong, It Is What It Is.

patken123 · ‎12-18-2013

If the responses to the GSP complaints are factual ,informative we shouldn't have any problem with that, I hope Canadian ebayers are intelligent enough to differentiate between comments that are meant to make GSP more "palatable"/easier to swallow than posts that are made to educate and directly deal with a problem.

I do agree though ,any comments made to sugar coat GSP will more likely help ebay .

i*m-still-here · ‎12-18-2013

@pierrelebel wrote:
Posters have choices -

They can direct their post to the original poster if the message is meant to address the subject of the thread

They can direct their post to the previous poster if their message is in response to the last poster

Or they can direct their message to any other poster on that thread if their message is meant as an answer or follow-up to that poster.

OK, I was aware of that, but even though posters occasionally go back to the OP and occasionally respond to specific poster, the vast majority respond to the previous post as I did.

You do realize that you were the last poster in the thread and I just did what comes naturally (I think to most).

None has taken it personally before this.

Again: I sincerely apologize to you as I did not understand your way of doing things. :).

Now I know.

bb_cool_stuff · ‎12-18-2013

The majority have made their feelings known about the GSP.

While they are some aspects of the program which are beneficial to Buyers/Sellers there seems to be many aspects that are not which seem to cause a lot of frustration.

I've always been Pro eBay for many reasons but somehow I think right now in San Jose someone is saying " You know, I Don't Think We Put Enough Thought Into The GSP Program "

pierrelebel · ‎12-18-2013

"I think right now in San Jose someone is saying " You know, I Don't Think We Put Enough Thought Into The GSP Program ""

I hope you are right. If they do not, they should.

"there seems to be many aspects that are not which seem to cause a lot of frustration."

You are absolutely correct. I believe if we all make a serious effort to first identify the real areas of difficulties, it becomes easier to eventually come up with solutions workable for the benefits of both sellers and buyers. Properly identifying all the so-called "import charges" would be an important first step in my opinion.

Back to the original topic, by partially censoring these threads (that is the net effect of moving them together) eBay is losing on potential solutions offered by its members.

If eBay managers really value these discussion boards - as they claim they do - they should let posters post as they see fit - within the board policies of course.

i*m-still-here · ‎12-18-2013

patken123......... Just to note .......... new ideas are not hostile but some people get stressed by them :).

bb_cool_stuff · ‎12-18-2013

... by partially censoring these threads ( that is the net effect of moving them together ) eBay is losing on potential solutions offered by its members.

Yes, yes.

I have no idea why they are doing this.

Legitimate concerns will be buried underneath unrelated posts.

marnotom! · ‎12-18-2013

@patken123 wrote:

I do agree though ,any comments made to sugar coat GSP will more likely help ebay .

The problem seems to be that attempts to clarify and assist are seen as selling or "sugar-coating" the program. I can't think of any posts where the GSP has been portrayed as sunshine, unicorns and lollipops.

i*m-still-here · ‎12-18-2013

@marnotom! wrote:
@patken123 wrote:

I do agree though ,any comments made to sugar coat GSP will more likely help ebay .

The problem seems to be that attempts to clarify and assist are seen as selling or "sugar-coating" the program. I can't think of any posts where the GSP has been portrayed as sunshine, unicorns and lollipops.

marnotom: That was exactly the point of my post which was viewed as hostile......... which couldn't be further from the truth.

I was simply stating what you just posted but some took offence to it. f 🙂

You are right on: attempts to assist with the GSP are viewed as supporting it and selling it.

I AM NOT REFERRING TO ANY POSTER SPECIFICALLY but I am responding to your post above.

You cannot change that, and you are obviously aware of it too.

Keep "assisting" with the GSP (your choice), and readers will continue to view it as support for the program whether that is what you view it as or not.

Perception is reality.

bb_cool_stuff · ‎12-18-2013

Either can I marn.

Who knew this program would have turned into such a mess.

I would have thought a test run &/or a survey amongst Buyers/Sellers would have beneficial to all involved.

The numerous grey areas, I would think, could have easily been fixed before implementation.

Unfortunately, they didn't ask for our opinion.

i*m-still-here · ‎12-20-2013

@angus_coin_shop wrote:
We should have a tread started somewhere else off this site where there will be zero censorship, but where?

I agree with that, but to the best of my knowledge there is no such place.

This is eBay's board and the intent to is take the pressure off of Customer Service.

This board is not here for a healthy exchange of ideas.

It's here to make eBay run more smoothly and anything which isn't rote and repetitive gets trashed.

There are a few special posters here who deserve the pay of a several CSReps each for the jobs they do.

I got bored with the rote issues a long time ago.

bb_cool_stuff · ‎12-20-2013

I got bored with the rote issues a long time ago.

You got bored, lol, add me to the list also.

While there are some important points that were posted that needed & still need to be addressed, the constant whining has become a little tiring.

Am I ticked some items I am interested in include the GSP, probably, but I just move on knowing another great deal will surface sans the GSP.

I put it in perspective. I have made higher profits, not boasting, on items through connections off eBay than I would have ever made buying on eBay this year.

There are tons of great deals out there, source out these suppliers, buy what you feel you can make a healthy profit on & items which include the GSP will become a distant memory.

Of course that is if you are buying to resell.

i*m-still-here · ‎12-20-2013

bb, I was referring to all issues here and not just the GSP.

GSP posts dominate the boards, but the other issues that are posted about by sellers are pretty much rote as well and every accomplished seller knows the answers and they're always the same.

Buying issues are more interesting BUT........... discussing the realities of buying here without all the sugar coating is not an option on this board.

I get that.

I don't even object to it because if it were my business I'd feel the same way about this board.

The recent heavy/selective monitoring makes complete sense to me.

bb....... I do buy to re-sell but mainly I invest.

However, the items I buy are not available other than on line.

In fact, if there is one thing I'm an expert at after 20 years it's being able to recognize a gem at an instant and push the button without an instant's delay.

I could write a book!

I suppose that's where I differ from other regular posters here.

For me learning eBay rules and regulations is not a hobby like it is for some.

For me EBay is a tool and it's been my best teacher and as effective and valuable as my other degrees are.

It would be nice to have a discussion group where that kind of thing is discussed as well because that's really what it's all about.

Occasionally something crops up but................. (afraid to say more ).

I do mean this sincerely: The regular posters here really should be awarded with a Free Subscription to a Store for the free work they do for eBay!

(I wonder if this will get trashed: Leslie? I don't think I broke any rules.)

bb_cool_stuff · ‎12-20-2013

I don't disagree with anything in your post.

As for the regulars, they know who they are, I always think of the free advice I have received over the years when I was making numerous Newbie mistakes.

Unfortunately the only advice I can give is in relation to my category.

I guess I'm still evolving.