eBay

terminalcity · ‎03-08-2016

here's the , and attached is a picture of one side of the case that was conveniently omitted from the listing. What do you all think?

"LHT HAM" truns out to be be Lufthansa Aerotechnic, the division that takes care of aircraft avionics.

I'm not happy-- I find the ad to be deceptive as it left out the fact that "property of LHT HAM" is molded into the cases. Seller says they are as described. Thoughts?

marnotom! · ‎03-08-2016

The item description is:

Used In good shape, heavy duty shipping case

Size is 21x15x10"

ATA spec 300

What part of the seller's description is inaccurate?

terminalcity · ‎03-08-2016

omission of the stamped in "property of LHT HAM"! WHo knows if it is still their property? It's a large detail of the actual item that is omitted.

hlmacdon · ‎03-08-2016

If it was sold as a new item, maybe I would see the concern. Otherwise all kinds of items of this nature get sold as surplus.

aubreyclay56 · ‎03-08-2016

@hlmacdon wrote:
If it was sold as a new item, maybe I would see the concern. Otherwise all kinds of items of this nature get sold as surplus.

as far as i can see if is listed as a collectable that factory looking stamp makes it more valuable coming from a collector point of view,hope you didnt leave the bad fb if you no nothing about makers marks or collectables,do some research before condeming a seller

marnotom! · ‎03-09-2016

@terminalcity wrote:

omission of the stamped in "property of LHT HAM"! WHo knows if it is still their property? It's a large detail of the actual item that is omitted.

I didn't get an answer to my question. I didn't ask what was omitted from the seller's description. I asked what part of the description as stated in the listing was inaccurate.

femmefan1946 · ‎03-09-2016

,hope you didnt leave the bad fb

He did.

caru_zxlpt · ‎03-09-2016

I honestly do not see what the problem is here. A problem i do see is a string of negative feedbacks left all over the place by you. Block.

pjcdn2005 · ‎03-10-2016

I guess I see things a bit differently. If something is omitted in the description that affects the appearance of

an item, I think that the listing is misleading...and therefore not as described. There should have been a picture of the stamp in the listing or at least mentioned in the description.

If this is going to make a difference in the value or useability of the item then the buyer could file an item not as described and return it. If their only concern is that the item may still be the property of xx, I don't see that as a real concern. The item could have been sold many times with that stamp on it as it is obviously isn't removable.

marnotom! · ‎03-10-2016

@pjcdn2005 wrote:

I guess I see things a bit differently. If something is omitted in the description that affects the appearance of
an item, I think that the listing is misleading...and therefore not as described. There should have been a picture of the stamp in the listing or at least mentioned in the description.

I'm not sure how you can have something "not as described" in a matter of omission. Assuming the details that were given in the listing are correct, then the item is as described, although that description is not as complete as it could be.

Also consider the title of the eBay help page concerning items not as described:

http://pages.ebay.ca/help/buy/item-not-received.html

What to do if you didn't receive an item or it doesn't match the listing description

As far as I can see, this item does match the somewhat limited and cryptic listing description.

pjcdn2005 · ‎03-11-2016

I'm not sure how you can have something "not as described" in a matter of omission. Assuming the details that were given in the listing are correct, then the item is as described, although that description is not as complete as it could be.

You are saying that If I sold a purse and had omitted to post pictures of one side, the buyer could not file an item has not described case if the side not shown or described had some sort of large graphic on it?

sylviebee · ‎03-12-2016

@pjcdn2005 wrote:
You are saying that If I sold a purse and had omitted to post pictures of one side, the buyer could not file an item has not described case if the side not shown or described had some sort of large graphic on it?

Exactly. That's a common trick used by a (very) few sellers. They show the side which in good condition and "forget" to post photos of the damaged side.

ALL damage and anomalies have to be reported in the description as well as photographed.

That seller had several similar items listed and I saw reason for concern. If I were the buyer I'd care very much about that stamp.

terminalcity · ‎03-18-2016

I forgot about this thread.

The seller was pretty deceptive about the description. the large stamp presents a problem for travel, as I either have to remove it or possible explain over and over again why I am travelling with Lufthansa equipment. What happens when I fly on Luftahnsa, as I often do? Who knows. Seller said the piece was bought at auction.

Bottom line: the description and pictures have to match with reality, and the item should be honestly described. This one wasn't, and yes the seller got bad feedback. I was a seller for years and never would have pulled this kind of deception on a buyer and expected to get away with it.

terminalcity · ‎03-18-2016

PS: The point that some coments above seem to miss is that there's a moral/ethical/good business obligation to communicate all aspects of an item in the desciption. You cannot leave out significant aspects of an item and then claim "hey, those defects/significant aspects were not mentioned, so the item is accurately described". That is unethical dealing, as you are holding back information that would have been helpful to the buyer in their buying decision.

It's like anything in life: if you try to trick someone, dion't be surprised when they are not happy. Reputable businesses and sellers aim for transparency and full disclosure.

marnotom! · ‎03-19-2016

@terminalcity wrote:

PS: The point that some coments above seem to miss is that there's a moral/ethical/good business obligation to communicate all aspects of an item in the desciption. You cannot leave out significant aspects of an item and then claim "hey, those defects/significant aspects were not mentioned, so the item is accurately described". That is unethical dealing, as you are holding back information that would have been helpful to the buyer in their buying decision.

It's like anything in life: if you try to trick someone, dion't be surprised when they are not happy. Reputable businesses and sellers aim for transparency and full disclosure.

The point is that you seemed to be musing in the title that you gave this thread and your initial posts was whether you had grounds for an "item significantly not as described" claim or complaint. From the information you initially provided (before your post was edited), it doesn't appear that you do as the item's description matches the item itself.

Sure, the seller's conduct is questionable at best, but that doesn't change the facts of the matter. The item you received was what was described in the listing, and unfortunately more than that, to boot.

terminalcity · ‎03-19-2016

Marnomoti, thank you for your insightful comments.

P.S': I happen to have a line on a terrific piece of land in Fukushima, would you be interested in buying? Very scenic and quiet. It would be possible to build a house there and be entirely undisturbed by others!

marnotom! · ‎03-19-2016

@terminalcity wrote:

P.S': I happen to have a line on a terrific piece of land in Fukushima, would you be interested in buying? Very scenic and quiet. It would be possible to build a house there and be entirely undisturbed by others!

I'd have to research your track record as a seller, do my homework on the area and ask you a few questions first before I make my decision to purchase.

pjcdn2005 · ‎03-20-2016

@marnotom! wrote:
@terminalcity wrote:

PS: The point that some coments above seem to miss is that there's a moral/ethical/good business obligation to communicate all aspects of an item in the desciption. You cannot leave out significant aspects of an item and then claim "hey, those defects/significant aspects were not mentioned, so the item is accurately described". That is unethical dealing, as you are holding back information that would have been helpful to the buyer in their buying decision.

It's like anything in life: if you try to trick someone, dion't be surprised when they are not happy. Reputable businesses and sellers aim for transparency and full disclosure.

The point is that you seemed to be musing in the title that you gave this thread and your initial posts was whether you had grounds for an "item significantly not as described" claim or complaint. From the information you initially provided (before your post was edited), it doesn't appear that you do as the item's description matches the item itself.

Sure, the seller's conduct is questionable at best, but that doesn't change the facts of the matter. The item you received was what was described in the listing, and unfortunately more than that, to boot.

I didn't see the non edited post but are you saying that an item can't be considered 'not as described' if information in the description and/or pictures was omitted? Also, please reply to the question in post 11.

marnotom! · ‎03-20-2016

@pjcdn2005 wrote:

I didn't see the non edited post but are you saying that an item can't be considered 'not as described' if information in the description and/or pictures was omitted? Also, please reply to the question in post 11.

Sylviebee covered this territory in her excellent response in post 12.

pjcdn2005 · ‎03-21-2016

@marnotom! wrote:
@pjcdn2005 wrote:
I didn't see the non edited post but are you saying that an item can't be considered 'not as described' if information in the description and/or pictures was omitted? Also, please reply to the question in post 11.

Sylviebee covered this territory in her excellent response in post 12.

Your reply doesn't make sense to me.

Both sylvie and I agree that if a feature of an item isn't mentioned in the description or shown in pictures, the buyer can claim the item is not as described.

You seem to be insisting that since the problem with the OP's item wasn't described in the listing the item is as described?? That's the opposite of what sylvie said in her post.