Paypal claim potention problem??

ruthsdevildog
Community Member
Last month I sold an item and the winner was overseas. I clearly state in my auctions that international shipping does NOT include tracking or insurance. I received a positive feedback from the buyer. Now I receive a claim through paypal that the buyer is stating they never received the package. I have responded to the claim stating the buyer has posted a positive feedback on the item. I shipped the item USPS (Airmail).My question is WHAT ARE MY CHANCES OF WINNING THE DISPUTE?
Thanks in advance for any insight to this problem.
Paul
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Paypal claim potention problem??

ruthsdevildog
Community Member
Happy outcome :-). The funds were returned to my Paypal account. After several e-mails to the buyer and Paypal plus a phone call to Paypal the buyer has closed the dispute. Not an experience I would want to go through allot. Thanks for everyone's helpful information and thoughts regarding this problem.
Paul.
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