Receiving Negative Feedback
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12-18-2004 08:49 PM
Re: Receiving Negative Feedback
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12-18-2004 08:56 PM
Angelo
Re: Receiving Negative Feedback
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12-19-2004 05:49 PM
Getting negative out of the blue ??what too do ???
First get a program called 1x.com or the new google search that searches your hard drive . Look up the persons auction #'s and email addreses with either of these tools. Review the events that have taken place with the person
In 90% of the cases leave negative feedback, this will allow a level playing feild for nagotiating the situation
Once I get the feedback , I tell them I will be opening a squaretrade report to remove both feedback.
I tell them if they felt the feedback was fair , they do not have to reply too my emails through squaretrade.
The important part is to include that BOTH feedbacks will be removed in the email too them . This generally peeks there interest
Auction Drop N Ship
Drop It, Sell It, Ship It
Canada's Ebay Drop Off Store
Re: Receiving Negative Feedback
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12-19-2004 06:33 PM
There are undeserved negatives sure, but I'm not going to pay Square Trade to remove them. eBay doesn't want to stand up for its sellers if its partner Square Trade is profiting off of these situations.
Re: Receiving Negative Feedback
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12-20-2004 02:32 AM
Re: Receiving Negative Feedback
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12-20-2004 09:02 AM
It cant be assumed that every Buyer that doesnt send a payment is at fault and eBay knows that. Some Sellers change shipping terms or the method they accept payment or even want more money than what the auction ended for so the Buyer legitimately backs out of the deal and reports the Seller as a bad Seller by leaving the approprriate negative FB.
For 99.9999% of us popsting in this forum, I am certain that this is not the case however there are alot of unscrupulous sellers amongst the eBay members and eBay buyers has as much right and resposnibility to not complete the transaction and to report the Seller.
As a Buyer, I have left negative FB and not proceeded with paying for transactions twice since being a member and I would be upset if it were automatically assumed by eBay that the Seller is always right at the expense of Buyers getting ripped off.
Malcolm
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12-23-2004 10:48 AM
Re: Receiving Negative Feedback
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01-03-2005 03:13 AM
Little hint: when you have a non-paying winner... DON'T LET ANY NEGATIVE FEEDBACK! You reputation as seller is more important than the risk to get a Negative feedback!.. It's my vision and it works... Too: Left you feedback at your buyer only after this one have left his feedback... A buyer will thinking twice before leaving a neg ou neutral feedback when he know that you will be able to do same after...!;)
Good sale!
Max
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01-03-2005 12:36 PM
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01-03-2005 03:10 PM
Re: Receiving Negative Feedback
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01-12-2005 11:00 AM
Re: Receiving Negative Feedback
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01-15-2005 04:45 AM
I totally agree with everyone that Ebay does not stand up for us sellers. Today I received a neg from a non paying bidder. A few weeks ago I also received another neg because my customer expected the package to be under her Christmas tree within 3 days (she lives in TX) I had that neg removed by filing mutual removal. Mind you it still leaves the comments but keeps your rating intact. I strive for my customer to be happy and satisfied 100%. My feedback of 100% is now damaged because of this NPB. It bugs me that I can receive a neg from a NPB but what can I do? What can we do? Nothing! I can apply to have it removed but again for what.
You know what makes things worse? I know the neg I received is from my main competition. This person has done everything in her power to shoot me down. Copies my ads, even took my pictures once (linked to my hosting site). Oh, I had fun with that but thats about it. I have asked Ebay to look into the matter of constant text copying but they always come back as not enough proof to do anything about it.
Feedback is being abused big time especially by NPB's. If they don't pay they should not be allowed to leave feedback. I thought Powerseller status gave you a bit of leverage on Ebay. I was so wrong!
I am just tired of being held hostage by some customers who feel they can blackmail you or leave a neg just because they want to ruin your reputation.
Sorry for the long rant, I had to get it out.
I do thank you all for having these threads going.
Much green to you all!:-)
Gracias,
Chica
