Returned a product for refund with no response

[abou9124]

I returned a oven surface element on December 4 2014 ( I have the postal receipt). Since then I emailed the seller on January 14, January 20 and February 9 to see if he received it or credited my credit card to no avail. The seller goes by . Is there any reason why he would not refund me?

Alderic

[mcrlmn]

You don't have any proof he received the returned item.

Worse case scenerio.... He's keeping the item and the money.

IMO you needed to address the matter sooner.

[femmefan1946]

Did you use a tracked service?

If not, you are not getting any money back from the seller nor any help from eBay/Paypal. EB/PP have a deadline of 45 days on disputes and claims.

You can try going to the credit card your really paid with (PP is just the mediator) and asking the 1-800 customer service rep about a chargeback.

She may need proof of delivery or may accept your proof of mailing.