eBay

dinomitesales · ‎10-14-2015

I've started selling some collectible trading cards - I list them with flat rate shipping ($1.00). I've been trying to create a shipping discount so that if a buyer purchases more than one, each subsequent card gets a $0.50 discount on shipping.

I've read everything that has to do with shipping discounts in eBay's help files. I've added the shipping discount rule in my settings, and I've made sure the proper box is checked when making my listings. However, for the life of me, I can not figure out why the shipping discount is not reflected in the actual listing! To complicate matters, when I make the listing, and select "Preview" prior to confirming it, the preview listing shows up perfectly, with the nice green text in the shipping section alerting the potential buyer of the discount. But when I confirm the listing then view it? Nothing.

Here is the number for one of my listings that should have the shipping discount in place (and showed it fine in the preview): 291589584067

At this point I'm not sure if it's a bug or what. Just wondering if anyone here might have had any similar issues recently that could provide some insight. Thanks.

treasure.hunter.d · ‎10-14-2015

@dinomitesales wrote:
I've started selling some collectible trading cards - I list them with flat rate shipping ($1.00). I've been trying to create a shipping discount so that if a buyer purchases more than one, each subsequent card gets a $0.50 discount on shipping.

I've read everything that has to do with shipping discounts in eBay's help files. I've added the shipping discount rule in my settings, and I've made sure the proper box is checked when making my listings. However, for the life of me, I can not figure out why the shipping discount is not reflected in the actual listing! To complicate matters, when I make the listing, and select "Preview" prior to confirming it, the preview listing shows up perfectly, with the nice green text in the shipping section alerting the potential buyer of the discount. But when I confirm the listing then view it? Nothing.

Here is the number for one of my listings that should have the shipping discount in place (and showed it fine in the preview): 291589584067

At this point I'm not sure if it's a bug or what. Just wondering if anyone here might have had any similar issues recently that could provide some insight. Thanks.

The shipping discount in the listing number you provided is showing in the shipping details for shipment to the United States. There is a second check-box in your listing form that you need to set-up and tick off so that the discount shows up for Canada as well. Perhaps that is what you have missed doing.

So, again, when I checked the listing the discount definitely shows up for shiments to the US but not to Canada.

hth

Cheers,

thD

pjcdn2005 · ‎10-14-2015

I see the same thing that you do.....good catch.

dinomitesales · ‎10-14-2015

Huh, that's weird. I can confirm what you're seeing. The intention was to have the shipping discount for both domestic and international sales. And both of the shipping discount boxes are checked when I set up the listing (i.e. the one for domestic, as well as the one for U.S./international).

So I still have no idea why it doesn't show for domestic Canadian buyers. Hmmm...