Malcolm,
For part of my time with CTC I was managing accounts with large American vendors. As part of my job description, I was required to impose some very large fines for non-performance.
One company, who shall remain nameless, had such an objection to a large fine imposed upon them that they sent up the President, VP of Distribution and assorted hangers on in the company jet for a meeting with myself and everyone above me, right up to the Senior VP of Marketing. They made the erroneous assumption that the "Old Boys Club" would put this little lady in her proper place.
Well, I had my ducks so perfectly in a row during this meeting that by the end of it the President of the nameless company was shooting daggers across the table at me. I never knew prior to that the meaning of "If looks could kill". I don't think he could decide whether he should hunt me down in the parking lot or attempt to hire me.
Suffice it to say the fine stood and I walked out of the meeting having gained a new respect from all in attendance (and a promotion shortly thereafter!)
I loved that feeling and miss it on many days when I have to deal with nothing but children, at home and on eBay! Maybe I'll be back at it someday.
Monique
Monique
