
11-20-2015 10:54 AM
I'm trying to add an additional photo to my listing. It's literally the only change I'm trying to make to my listing.
I upload it, then scroll to the bottom and hit "Continue" and get the an error message:
Double-checking everything, there are NO highlighted fields... All I'm doing is adding a photo...
Any help?
Attached is the photo I'm trying to ad to listing 181932360642
11-20-2015 11:54 AM - edited 11-20-2015 11:55 AM
Have you tried to alter the listing in another way to see if it is really the photo upload that is the problem?
Maybe it is one of the other hundred fields on the page that is failing, like UPC or MPN.
Are you using the SYI form or Bulk Editor to do this?
Can you provide a screenshot of the exact message?
I ask because the error message you describe reminds me of a random fail that is related to the listing and not your action.
11-20-2015 12:16 PM
I did try to also add to my description. Same error message (attached). So I've tried to revise: photo and description, just description, just photo. All the same error.
The thing is, NOTHING is highlighted as per the error message, I'm not removing anything and the past few times I'm just trying to add a photo. So I'm not sure what it could be.
I'm assuming SYI? I don't sell that often, and this is the only item I have listed and am trying to change
11-20-2015 12:19 PM - edited 11-20-2015 12:22 PM
You CANNOT revise it because you have several bids on your item.
Those are the rules. Nothing wrong with the system.
For more information, please take a look at: http://pages.ebay.ca/help/sell/revising_restrictions.html
11-20-2015 12:31 PM
Should be able to add photos even with bids
11-20-2015 12:36 PM
Following that link and clicking "more than 12 hours left" says both I can and can't....
11-20-2015 03:10 PM
It saying you can with a bid or without a bid. No one is too surprised when things don't work as they are supposed to here