Trying to add an additional photo, getting error message

I'm trying to add an additional photo to my listing. It's literally the only change I'm trying to make to my listing.

I upload it, then scroll to the bottom and hit "Continue" and get the an error message:

 

Please provide the correct information in the highlighted fields.
  • - Please enter a valid value.

Double-checking everything, there are NO highlighted fields... All I'm doing is adding a photo...

 

Any help?

 

Attached is the photo I'm trying to ad to listing 181932360642

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Re: Trying to add an additional photo, getting error message

Have you tried to alter the listing in another way to see if it is really the photo upload that is the problem?

 

Maybe it is one of the other hundred fields on the page that is failing, like UPC or MPN. 

 

Are you using the SYI form or Bulk Editor to do this?

 

Can you provide a screenshot of the exact message?

 

I ask because the error message you describe reminds me of a random fail that is related to the listing and not your action.

 

 

 

Message 2 of 7
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Re: Trying to add an additional photo, getting error message

I did try to also add to my description. Same error message (attached). So I've tried to revise: photo and description, just description, just photo. All the same error.

 

The thing is, NOTHING is highlighted as per the error message, I'm not removing anything and the past few times I'm just trying to add a photo. So I'm not sure what it could be.

 

I'm assuming SYI? I don't sell that often, and this is the only item I have listed and am trying to change

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Re: Trying to add an additional photo, getting error message

You CANNOT revise it because you have several bids on your item.

 

Those are the rules.  Nothing wrong with the system.

 

For more information, please take a look at:  http://pages.ebay.ca/help/sell/revising_restrictions.html

Message 4 of 7
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Re: Trying to add an additional photo, getting error message

Should be able to add photos even with bids

Message 5 of 7
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Re: Trying to add an additional photo, getting error message

Following that link and clicking "more than 12 hours left" says both I can and can't....

Message 6 of 7
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Re: Trying to add an additional photo, getting error message

It saying you can with a bid or without a bid.  No one is too surprised when things don't work as they are supposed to here

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