
09-21-2011 03:36 AM
I have a problem with one of my buyers who bid and won 3 coins from me. I have up to 4 days after an item is paid for to ship it to a buyer. I have told my buyer this but just because he paid for them , he thinks that he should have first
service when other buyers paid for their items before he did.
I am seriously thinking about refunding him the money that he sent to me. What would you do in a case like this? Thanks!
09-21-2011 08:08 AM
Your listings state:
"Will usually ship within 4 business days of receiving cleared payment" If that is the way you want to run your business, and delay shipping purchases for four days after payment, it is your choice. |
"What would you do"
I always ship within one business day (often same day) and cannot imagine delaying shipment of easy to ship goods for four days. I just don't get it.
09-21-2011 01:09 PM
What I would do is improve on my shipping time and put more trust in my buyers.
09-25-2011 06:54 PM
See, larry, your other personality had the answer all the time! :^O
I like to get my sold items packed and posted within 24 hours, just so what is sold stays straight in my mind. Right now another ID has a guy buying multiples of certain similar items, and I'm sure if I was not wrapping as the orders arrived , I would be cheating either him or me. 😛