Like I said at the beginning, What the heck!!!
I got in touch with ebay to ask if there was a problem, I had someone who got in touch. I was so mad after that conversation that I fired off a reply to Abigail, but got a different agent who actually read my rant.
Abigail gave the big "this is what you need to do crap", and as I went down the list there was not one thing that I have not incorporated in my listings. etc.
The zinger was when she said my shipping was TOO HIGH, and that when I added the sales tax of $3.00, that I made an extra $3 profit.
Where does this girl have her brains.
In my comeback, I had to explain that I was a registered company, and I had to collect both GST and PST, and remit it too the government every month!!!!
THIS is NOT PROFIT, I do not even get paid for collecting this tax.
I explained how I refund any over payment in shipping, like the $10 I sent just the other day.
Here is Andrea's take on my question:
Hello Lore,
Thank you for writing to back in regard to your DSRs.
With your concern about your DSR's going down, it is possible that as
the 12 months rolls over, you have less DSRs which would cause your
average to go down.
For example, if this time last year, you had 500 samples of DSRs, and
then this year (as of Feb 7) you had 326, your average would be lower if
you had received any lower DSR scores during the preceding year. Which
would cause your average to be slightly lower.
Again, thank you for your email. Please do not hesitate to let us know
if you have any further questions or concerns.
Kind Regards,
Andrea L.
eBay Customer Support
This did happen at the end of the year
zW2Ig~~60_7.JPG "brandeentertainment"){kind=avatar}
