Why multiple choices listing not offered?

[best-price-gifts]

hi

It has been over a week that when I start a new listing, I can't add multiple colors or sizes as the page automatically upload without these options (just as a regular item listing).

why is that?

Isn't suppose to always leave us the choice of using a multiple options listing?

thanks in advance

[best-price-gifts]

no one can help?

if not... where could I address this problem to eBay?

thanks