Why would ebay remove negative feedback I left for an untrustworthy seller?

2qutte4u
Community Member

I recently purchased an item which I never received. After several emails with the rude and unco-operative seller I launched a dispute and left negative feedback. After I won the dispute I checked back on the negative feedback I'd left to see if the seller had made a rebutall, only to find that all traces of it had been removed, even from the "feedback left" portion on my account. I know for sure it WAS there as I had checked the next day and saw it.

 

Why would Ebay remove this feedback???

And if this is normal, what's the point in feedback????

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Why would ebay remove negative feedback I left for an untrustworthy seller?

There are not a lot of reasons that will cause ebay to remove and usually difficult unless buyer/seller agree..

 

http://pages.ebay.ca/help/policies/feedback-removal.html

 

 

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Why would ebay remove negative feedback I left for an untrustworthy seller?

I'm sure, as in most cases, that there is more to this story, on both sides 🙂

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Why would ebay remove negative feedback I left for an untrustworthy seller?

A tendency to leave negative or neutral comments with a positive feedback. Seven in the past year - out of about 125 purchases. 

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Why would ebay remove negative feedback I left for an untrustworthy seller?

You must have violated the feedback policy because it is rare for ebay to remove feedback left by a buyer. My guess is that you left an inappropriate comment:

 

http://pages.ebay.ca/help/policies/inappropriate-feedback-comments.html

Non paying buyers deserve unpaid item strikes.
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